1.1-1.2
Who schedules the appointments?
Vet Receptionist
What are the steps to admitting a patient?
1. Greet client
2. Gather patient history
3. Go over the treatment plan and get client signature
4. Ask about any previous medical history
Who is responsible for keeping the charts in alphabetical order?
Receptionist
Who primarily checks them out?
Receptionist
If Ms Christina May Chatham takes Samadie to the vet and me Kaylin calls to see how she is doing but Kaylin isn't on the account list, is the receptionist allowed to give out the information to Kaylin.
No, because Kaylin isn't on the account list
What is the most important piece of information when scheduling a new client?
Their phone number
What is the difference between an estimate and an invoice?
Estimate is the estimate of the cost
Invoice is like your receipt the total when your all done
Who has finally say in SOAP?
veterinarian
If a client pays with a credit card how do you run it?
How do you get information from another veterinary facility?
Any one from a vet facility can call another vet facility and they have 10 days to send it
When a client calls wanting to schedule an appointment what is the first thing you would say?
This is name from name of the place. How may I help you?
What is the a abbreviation for 50mg q12 AD x 10d
What is the Subjective?
Medical history, Presenting problem or primary/chief complaint
Which phone call is the highest priority?
When it's an emergency
Whats a fax machine?
Take a scan of your document and then send it out (back in the day)
Who is responsible for signing certificates?
Veterinarian
What are the steps for discharging a patient?
1. Let them know what was performed and how it went and if there were any complications
2. Let them know any test results
3. Make follow ups appointment with vet
What is Assessment?
Diagnosis, and Differential Diagnosis
Whats the question you always ask when your gonna put a client on hold?
Is this an emergency or can you hold please
What is a scanner?
Copies an imagine exactly to its form
What are certificates for? What is the purpose?
To have proof of rabies its a proof paper.
Why is it important to do follow ups with the vet?
1. signs of complications
2. making sure that the medication is working
3. Recheck things for lab tests
What is Objective and Plan?
Objective is- Vitals, and physical exam findings
Plan is- Treatment, Diagnostics, Medications
What is a travel sheet?
Its a sheet that travels with a patient in the hospital
What is Ms Chatham dutch bros order?
White coffee white chocolate breve extra sweet