Scenario 1
Why did Maria feel puzzled after receiving the task?
Maria felt puzzled because the manager did not provide any clear instructions or goals for the task.
What was Alex's goal as outlined by the supervisor?
Alex's goal was to catalog a thousand new books by the end of the month.
What was missing in the support provided to Sarah for her task?
Sarah was missing deadlines, tools, team support, and constructive guidance.
What could be the negative consequences of not providing clear targets for a task?
Not providing clear targets can lead to confusion, wasted time, inefficiency, and possibly completing the task incorrectly. It can also cause frustration and reduce employee motivation.
Why is ongoing feedback important, even if clear directions and resources are provided?
Ongoing feedback is important because it helps employees understand if they are on the right track, make necessary adjustments, and stay motivated. Without feedback, employees may feel uncertain about their progress and lack the guidance needed to improve or correct their work.
Why is providing tools, support, and psychological safety crucial for task success?
Providing tools and support ensures that employees have the necessary resources to perform their tasks efficiently. Psychological safety allows employees to feel secure in seeking help, asking questions, and making mistakes without fear of criticism or punishment. This combination fosters a productive and innovative work environment.
Discuss how clear targets and goals could have helped Maria in completing her task effectively.
Clear targets and goals would have provided Maria with a specific direction and understanding of what is expected. This would enable her to prioritize her work, allocate her time efficiently, and measure her progress. It would also reduce ambiguity and increase her confidence in completing the task correctly, ultimately leading to a more productive and satisfying work experience.
Analyze the impact of the lack of feedback on Alex's task performance and morale.
The lack of feedback could lead to Alex feeling isolated and unsure about the quality of his work. Even with clear directions and resources, the absence of feedback may cause doubt and anxiety, as Alex would not know if he is meeting expectations. This could result in decreased morale, reduced job satisfaction, and potentially lower quality of work, as there is no mechanism to identify and rectify mistakes promptly.
Evaluate the potential outcomes if Sarah had been provided with the necessary tools, support, and psychological safety.
If Sarah had been provided with the necessary tools, support, and psychological safety, she would likely feel more confident and capable of completing the task. Clear deadlines and resources would help her manage her time and efforts effectively. Constructive guidance and feedback would enable her to align her work with the project's goals, reducing frustration and enhancing performance. Overall, this support system would increase Sarah's job satisfaction, motivation, and productivity, leading to a successful project outcome.