Quality Impovement
PM Basics
Measure & Metrics
Random!
100

what is the goal of QI?

Improve processes

200

What is the first step in Quality Improvement?

Identify the problem

200

The team that may initiate a QI project when performance gaps are found.

Who is the Accreditation Team?

200

Who has been working at the CCHD the longest?

Inanthe, Jill hillam?

300

QI should always be based on

data

300

CCHD uses this system as the foundation for its PM framework.

What is the Turning Point Public Health Performance Management System?

300

This type of long-term planning document monitors progress on community health priorities through the Performance Management system.

What is the Community Health Improvement Plan (CHIP) Dashboard?

400

A team has been tracking the number of monthly complaints closed on time. They implement a new workflow but don’t check the data for 6 months. Which QI principle are they missing?

Continuous Improvement

400

These PM elements answer “Where do we want to be?”

What are Performance Standards?

400

What year was CCHD founded?

1930.(The first county milk and dairy inspector was appointed) 

500

A team improves a process, but never checks the data afterward. What key QI step is missing?

monitoring results

500

The step in PM that answers “How well are we doing?”

What is Reporting Progress?

500

Measuring the timeliness and completeness of reports submitted to dashboards demonstrates this type of measure.

What is a compliance or timeliness measure?

500

This restaurant in Cortland has been serving the community since 1930 and was recently added to the New York State Historic Business Preservation Registry for its long history.

What is Community Restaurant?