General Knowledge
Knowledge Management
Problem-solving
Absenteeism and managing poor performance
General Knowledge
Food and Drink
100
In which sport would you use a shuttlecock?
Badminton
100
What type of knowledge is
"This is data that has been “cleaned” of errors and further processed in a way that makes it easier to measure, visualise and analyse for a specific purpose"
A Data
B Information
C Knowledge
D Wisdom
100
How many whys are in the 5 Whys problem-solving technique?
5
100
What is the name given in class for an individual who has Low ability and motivation
Dead Wood
100
What is the most spoken language in the world?
English
100
Which type of alcohol forms the basic ingredient for a margarita cocktail?
Tequila
200
In Harry Potter name the 4 houses at Hogwarts
Hufflepuff
Raven Claw
Gryffindor
Slytherin
200
What does it mean by knowledge obsolescence?
Knowledge become out of date
200
What is the name of the problem solving technique that seeks to determine the source of the problem
Root Cause Analysis
200
What is the average number of absent days per person due to health reasons?
A. 7.3 days
B. 5.6 days
C. 4.2 days
D. 9.4 days
B. 5.6 days
200
What is the capital of Portugal?
Lisbon
200
Which bread ingredient causes it to rise?
Yeast
300
What does NATO stand for
North Atlantic Treaty Organisation
300
What are the 4 types of knowledge on the DIKW Pyramid
300
What are the two main areas that we consider when determining the cause of poor performance
The Individual
The System or organisation
300
Name 2 of the 4 categories of absenteeism
•Short Term Illness
•Long Term Illness
•Unauthorised absence or persistent lateness
•Other authorised absences
300
Where in the human body would you find the medulla oblongata?
The brain
300
Clonakilty sausages are made in which county
Cork
400
How many Grammy's did Billie Eilish win in 2020?
5
400
If explicit knowledge is the type of knowledge that has been or can be articulated, codified, and stored in certain media.
What is the name given to knowledge which people carry in their mind, and is, therefore, difficult to access
Tacit Knowledge
400
Name 2 root cause analysis tools mentioned in class?
cause and effect diagram
5 whys
a3 problem solving
400
Name 3 ways in which an organisation can manage absenteeism?
1.Examine the health of the psychological contract
2.Evaluate the prevailing corporate culture in relation to sickness absence
3.Audit organisational contributions to sick absence
4.Review the provision of occupational health services
5.Provide good absence information and increase the skill of the line manager in managing sick absence
6.Use return to work interviews following sick absence
7.Consider the application of waiting days
8.Consider offering incentives for attendance
9.Review organisational policies critically in relation to flexible working
10.Communicate corporate sick absence values.
400
Name 4 countries that border Ukraine
Russia
Belarus
Poland
Slovakia
Hungary
Romania
Moldova
400
"Only the crumbliest, flakiest chocolate.” Name the chocolate bar.
Flake
500
Name the Song and Artist
“Yeah, breakfast at Tiffany’s and bottles of bubbles, Girls with tattoos who like getting in trouble”
Rings’ – Ariana Grande
500
What are the two main thrusts of knowledge management
1. Knowledge Creation
2. Knowledge sharing
500
What size is an A3 piece of paper?
A 14.8 x 21.0 cm
B 10.5 x 14.8 cm
C 29.7 x 42.0 cm
D 84.1 x 118.8 cm
C 29.7 x 42.0 cm
500
Absence frequency rate - number of spells of absence over the period, usually annually; analyse by department etc.
What is the missing
The average number of employees
500
How many players are there in a rugby league team?
13
500
What is Japanese sake made from?
Rice
600
Botany is the study of what?
Plants
600
For the most part, KM involves:
•People = ?%
•Process = ?%
•Technology = 10%
What is the Percentage of people and Process
•People (Leistner, 2010 says 70%)
•Process (Leistner, 2010 says 20%)
•Technology (Leistner, 2010 says 10%)
600
What are the missing words in the PDCA cycle
Plan
Check
600
What is the name of the index for weighting frequency of sick absence?
Bradford Index
600
What question can you never answer yes to if it's true?
Are you asleep yet?
600
What is the most consumed manufactured drink in the world?
Tea