Timeline
What is the minimum amount of time for a focus entry?
30 Days
How often should I provide progress updates in focus?
Weekly
What is the HR alias?
aws-hr-contact@
What steps do you follow if you have determined that your engineer will need to be moved in to Pivot?
1.Draft pivot entry
2.Enter it in pivot tool
3. Get Pivot approved
4. Submit "Move to Pivot" in Focus
What does BEXT stand for?
Builder eXperience Team
What is the SLA for performance management entry HR approvals?
5 days
True or False - I only need to establish SMART goals for the builder when submitting the Pivot document
How do you pause Focus/Pivot entries when an employee is out on leave?
reach out to aws-HR-contact@
What should you do if a builder has shown inconsistent performance during a 30 day Focus period?
Request HR for extension for another 30 days.
What should you provide to HR if you would like to increase a promotions compensation?
Provide a strong business justification
I have identified an underperforming engineer but have not placed them in Focus yet. Do I have to document the coaching I have given them?
YES
What should you to if a builder discloses a health concern impeding their ability to perform the role expectations?
Advise them to contact DLS and follow up with an email
Where can you find examples of Focus documents for Support Engineering?
Shared Workdocs Folder labeled "Focus - Guidance"
When should you begin to draft a Pivot entry be submitted by?
On/Before "Next Steps" date
Who is the right first contact for an engineer with payroll issues?
MyHR in A2Z!!!!!!!!!!!!!!!!!!!
What is the minimum amount of time for a Pivot entry?
30 days
Can someone be entered into Focus before their tenure date (while they are in PSPO)?
Yes
A builder's performance has dramatically declined during the Focus period, but has met the minimum 30 days in Focus. Do you have to wait for the remaining Focus period to end before moving to Pivot?
No - you can move to Pivot
What should you do if an engineer is at risk for displacement (immigration related) due to performance management?
Ask them to connect to My HR > Immigration (to understand assistive programs)
Where is Laura originally from?
What day is the first day of the Pivot delivery freeze period for 2024?
Dec 16th
What should you do after your 1-1s with an employee who is in Focus?
Written email and/or Ingenii updates
Who will be the entry approver for a Focus entry for an employee who is rated NI?
Skip Level Manager for the Employee
I am developing a Pivot entry for my engineer. They are taking PTO during the Improvement Plan period.
How do I apply this to the Improvement Plan period?
Adjust the Improvement Plan period by the amount of days the engineer will be out
Who sends the offer to an engineer for A2P Job Code Change tickets?
Their Manager