Situation in which union employees have the right to a union representative.
What is a meeting that may lead to discipline?
100
90 Days
What is review period for attendance
100
PIP stands for
What is Performance Improvement Plan
100
Why investigations prior to discipline are important.
What is investigations are part of the due process before issuing discipline. Gives employee opportunity to provide their side of the story.
100
Different steps of a grievance process
What is:
1) Step 1
2) Step 2
3) Step 3
4) Arbitration
200
Seven
What is Just Cause Standards
200
3 unscheduled absence
What is the number of unscheduled absence which triggers a review.
200
True or false: Union delegates are entitled to participate in PIP meetings.
What is False.
200
Describe how you would prepare for an investigation.
What is:
1) Prepare some questions
2) Review relevant documents
3) Assemble list of witnesses and review any statements provided
200
When performance issues should be addressed?
What is when they come up. Don't wait until annual review time.
300
Name 3 Just Cause Standards
What is:
1) Rule
2) Notice
3) Reasonable work rule
3) Fair investigation
4) Due Process
5) Investigation conducted fairly?
6) Info provided proof of misconduct?
4) Consistent application of the rule
5) Rule must fit the crime
300
No Call/No Show
What is not calling one hour before start of shift and not showing up within 1 hour of start of shift.
300
When performance becomes a disciplinary matter.
What is when the performance does not improve or employee lacks commitment to improve.
300
What you should tell a union employee when calling them into an investigation.
What is that this is an investigatory meeting that may lead to discipline.
300
Manager's role when managing an employee's performance.
What is
1) Listen to the employee
2) Work with the employee
3) Set timeframe for expectation
4) Meet regularly
400
Weingarten
What is when an employee may bring a union rep to a disciplinary meeting?
400
When an employee can be terminated for a no call/no show.
What is 2 occurrence in a one year period.
400
Conduct in which employee may be terminated even if it is a first offense.
What is HIPAA, theft, physical fighting.
400
Who are responsible for conducting investigations.
What is managers, supervisors and HR.
400
A state agency where employees can file complaints of discrimination.
What is MCAD
500
A hearing whereby a union employee has the opportunity to dispute the discipline issued.
What is a grievance meeting.
500
Levels of discipline for attendance violation
What is verbal, written, suspension, termination
500
Term used to describe an employee who refuses to follow a directive.
What is insubordination
500
Name 3 elements of due process
What is
1) timely action
2) fair investigation
3) statement of misconduct
4) chance for employee to tell side of the story
5) non jeopardy
500
Manager's Tool Kit
What is Kit that contains items to recognize employees for good performance.