PERFORMANCE MANAGEMENT
________________ is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization.
A. Strategic planning
B. Performance management
C. Reward system
D. Performance appraisal.
D. Performance Management
Which of the following are primarily the responsibilities of the supervisor in terms of performance execution?
A. Regular performance feedback and coaching
B. Observation and documentation
C. Reinforcement
D. All the above
E. B and C only.
D. All the above
SMART is an acronym of?
S -Specific
M -Measurable
A -Achievable
R - Relevant
T -Time-bound
The performance management cycle is divided into four;
A. Plan, Act, Track, and Review
B. Progress, Action, Track, and Review
C. Plan, Accomplishment, Feedback, and Review
D. Progress, Attitude, Time, and Review
E. All the Above
A. Plan, Act, Track, and Review
Performance reviews should focus on:
A. What has been done and how (past)
B. Objectives for the upcoming review period (future).
C. All the above
C. All the above
Is this objective SMART?
From April 1st to July 31st, 2023, ICAP country office staff will improve hand hygiene compliance at the workplace from 40% to 90%.
Yes, it's
•Specific- ICAP Country office staffs
•Measurable- 90%
•Achievable- Yes
•Relevant- Yes
•Timebound - April 1st - July 31st 2023
Why Performance Management System?
A. To leverage the performance of the organization, ensuring that goals are not complex to achieve
B. To encourage team building and get employees systematically identify training and development needs
C. To improve the relationship between managers and employees through a two-way communication process for mutual understanding and managing expectations
D. To encourage performance-based rewards and recognitions for increasing overall productivity-(financial and non-financial)
E. All the above
E. All the above
Performance Review has two main elements which when combined determine the overall rating
A. Act and Track
B. Accomplishments and Coaching
C. Act and Staff Accomplishments
D. Accomplishments and Competencies
D
Is this objective SMART?
To improve the percentage of staff reporting time to work, from 9am to 8am, from 50% to 80%, from April 1, 2023 to May 30, 2023
Yes, it's
•Specific- improve the percentage of staff reporting time
•Measurable- 80%
•Achievable- Yes
•Relevant- Yes
•Timebound - April 1, 2023 to May 30, 2023
Performance management cycles can be helpful for both management and employees.
True/False
True
Which element of Performance Review is this (the What or results)
A. Competencies
B. Coaching
C. Accomplishments
D. Act
C. Accomplishments
What type of Performance Management Model have you learnt today?
SMART Objective Approach
Performance management systems usually include measures of both behaviors (what an employee does) and results (outcomes of an employee's behavior).
True/False
True
Which element of Performance Review is this (the How or process)
A. Competencies
B. Coaching
C. Accomplishments
D. Act
A. Competencies
Two ways to track employee performance:
A. Review work-in-progress on a regular basis(weekly/monthly)
B. Use productivity score/to-do list
C. Review work-in-progress annually
D. Use to-do-list/productivity score after every two years
A. Review work-in-progress on a regular basis(weekly/monthly)
B. Use productivity score/to-do list