Defining Performance and Choosing a Measurement Approach
Challenge
100
True or False A performance management system is the systematic description of an employee's strengths and weaknesses.
If false, why?
What is False
100
True or False Employees and supervisors should both evaluate employee performance during the performance assessment phase.
What is True.
100
True or False A mission statement is a description of what the organization would like to become in the future.
If false, why?
What is false.
100
True or False When behaviors that contribute to success in a particular job are not observable, one can include measures of results that we infer are the direct result of an employee's behaviors.
If false, why?
What is true.
100
Exempt employees are often employees in managerial or professional roles on a salary and they are not eligible for overtime pay.
True or False
What is True.
200
A purpose of a performance management system is:
What is to provide documentation.
200
The two main steps to the prerequisites phase of performance management are:
Daily Double
What is understanding the organization's mission and conducting job analysis.
200
_____________are the descriptions of game plans to reach the stated objectives.
What is Strategies.
200
Which of the following performance facets must be considered to understand performance:
Daily Double
What is task performance and contextual performance.
200
Performance reviews should focus on:
A. what has been done and how
B. what compensation may be received as a consquence
C. goals for the upcoming review period
D. All of the above
What is D. All of the above.
300
One of the consequences of a poorly implemented PM system is _________ which occurs when an employee does not see the system as fair or valid and becomes dissatisfied with his/her job.
Daily Double
What is job burnout.
300
"KSA" in the text refers to what?
Daily Double
What is "Knowledge, Skills, and Abilities"
300
In order to ensure that strategy cascades down the organization and leads to concrete actions, which of the following must be done?
What is A conscious effort must be made to link the strategic plan with individual performance.
300
The _________ approach to measuring performance emphasizes cognitive abilities and personality.
Daily Double
What is trait.
300
The mission statement summarizes:
Daily Double
What is the organization's most important reason for existing
400
An ideal PM system is ________, which means that performance is evaluated and feedback is given on an ongoing basis, the appraisal meeting consists of two-way communication, and performance standards are clear.
What is Open.
400
Which of the following are primarily the responsibilities of the supervisor in terms of performance execution?
What is All of the above.
400
An examination of the internal environment includes a consideration of:
Daily Double
What is strengths and weaknesses.
400
The traits approach emphasizes __________ and ignores __________.
What is the individual performer/specific situations, behaviors, and results
400
The results approach emphasizes _________ rather than___________.
What is outcomes/employee traits or employee behaviors
500
An ideal performance management system is correctable. What does this mean?
What is If an employee is dissatisfied with a rating then there is a process to appeal the rating decision.
500
The correct order of the phases of a performance management process is:
Daily Double
What is "prerequisites, performance planning, performance execution, performance assessment, performance review, performance renewal and recontracting.
500
Descriptions of game plans, or "how to" procedures to reach the stated objectives, are called _____________.
What is strategies.
500
When poor results are due to causes beyond the performer's control, which approach to measuring performance is most appropriate?
What is Behavior approach.
500
When results and behaviors are obviously related, which approach to measuring performance in most appropriate?
Daily Double