Show:
Memorandum
Emails
Letters
Good Writing
Style
100
When formatting a memo's headings, which line goes first? a. from line b. to line c. subject line d. date line
b. to line
100
Which organizational format would you use if you want your reader to take action? a. ADT b. RET
b. RET
100
Letters are for a. an internal audience b. an external audience c. both
b. an external audience
100
The tone of a memo, letter, or email should always be...
Possible Answers: Formal Professional Polite
100
Passive or Active? The dog was bitten
Passive
200
Is this an appropriate date line for memos? Date: 27 Feb 2014
No- February should always be spelled out.
200
WRITING ALL IN CAPITAL LETTERS IN AN EMAIL IS THE EQUIVALENT OF ____________ IN PERSON.
SHOUTING!
200
When all components of the letter are aligned flush to the left margin, it is called _________ formatting.
Block
200
The average reader's attention span while reading an email or memo is _______ seconds.
4.5
200
Passive or Active? I love eating apples.
Active
300
True or False? A sales associate would send a memo to a customer.
False. Memos are for internal audiences only.
300
True or False? Emails are never private.
True
300
True or False? This is an appropriate way to begin a letter of complaint to a company when you don't know the manager's name: Dear Sir or Madam,
False (correct except it should end in a colon)
300
True or False? Every choice you make as a technical or business writer should be determined by who your audience is.
True
300
Passive or Active? The fax was sent to the wrong person.
Passive
400
You are sending a memo about a meeting. What should be included in the subject line?
type of meeting, time, date, place
400
"I'm not really feeling well today..." Does this first sentence pass the "so what?" test? Why or why not?
No. It doesn't tell how the email involves the reader.
400
Is this a good way to close a business letter? Why or why not? Love, Mrs. Droese
No. Love is too informal and unprofessional
400
What correction should be made to this sentence? If you answer this question correctly you will receive 400 points.
If you answer this question correctly, you will receive 400 points. (comma after dependent clause)
400
Reword the following sentence in active voice: The antelope was eaten by a lion.
The lion ate the antelope.
500
All three of you can participate in this challenge! On the whiteboard, fill out all headings for a Memo.
Memo To: From: Date: Subject: OR Re:
500
You need to send an email about flu shots being available next week Wednesday. Does the subject line "Flu Shots" work? Why or why not?
No. The word "available" and the date should be included
500
In block formatting, what comes first, the sender's address or the recipient's address?
Sender's Address
500
Why is using active voice preferred over passive?
Active voice is generally less wordy and more direct.
500
Reword the following sentence to active voice: The garbage disposal is clogged.
I/The fork/My mom/A shoe/etc. clogged the garbage disposal.