Show:
Speaking Informally
Direction
Make That Call
The Interview
Vocabulary
100
useful, direct and goal oriented
What is practical communication
100
When receiving direction, you should...
What is listen carefully and repeat the directions
100
When you make a social call...
What is call at appropriate times, id yourself/purpose, and keep the call to a reasonable length
100
A way for the interviewer to gather information
What is an Informative interview
100
Stating in your own words an idea that you get from another person's words
What is Paraphrasing
200
friendly, cordial and enjoyable communication
What is social communication
200
To give accurate, clear directions what three elements should one include.
What is to select the simplest route, use a series of logical steps, and use visual terms
200
When you make a business call, you may...
What is reach a voice mail system or sectretary
200
Your resume should include...
What is your name, address, phone number, education, work experience
200
A source is _____________________ if you know it to give accurate and dependable information.
What is Reliable
300
Three qualities of a good conversationalist are that he or she is...
What is knowledgeable, encouraging, and a good listener
300
When you ask for directions...
What is be specific
300
When you receive a telemarketing call and are not interested you should...
What is say "I'm not interested." and hang up
300
Your interviewer's primary purpose will be...
What is To make sure you are qualified for the job or school
300
Someone who provides information from direct experience is a _____________________ source.
What is Primary
400
When you use constructive feedback, you,
What is identify the difficulty and respond to the action rather than to the person
400
Directions
What is instructions for finding a particular place
400
When you make a business call, you should
What is make sure it is brief, to the point, and make sure the person understands your request
400
An interviewer will for what qualities
What is promptness, honesty and initiative
400
Being able to adapt to new situations
What is Flexibility
500
As a way of dealing with disagreement, discussions means...
What is talking through a problem
500
After someone has given you directions you should...
What is thank you
500
When you take a message for someone, you should
What is take the callers name and phone number
500
When you conduct an interview, 2 types of questions that will help encourage the interviewee to talk at length and promote objectivity...
What is open and neutral
500
Poise
What is looking confident and prepared to handle any problems