Personal and Professional Appearance
As a worker in any health care career, it is important to present an appearance that inspires confidence and a positive self image. Research shows that within the first ______________, people form an impression about a person based mainly on appearance.
What is 20 seconds to 4 minutes?
T or F- Personal characteristics are part of one's personality and are almost impossible to change
What is False?
The communication process involves 3 essential elements, what are they?
What is Sender, Message, and Receiver?
Name four senses you use when making observations
What is sight, smell, touch, and hearing?
Name three benefits from having good interpersonal relationships
What is providing a sense of belonging and self worth, encourage personal growth, encourage participation in new ideas or activities, Increase self confidence, offer safety and security, make life more enjoyable
What are three out of the 5 main factors that contribute to good health?
What is Diet, Rest, exercise, good posture, avoid use of tobacco, alcohol, and drugs?
Which Personal Characteristic means being tolerant and understanding, and learning to deal with frustration and overcome obstacles is important
What is Patience?
What is the message?
What is the information, ideas or thoughts?
These cannot be seen or felt....commonly called symptoms
What are subjective observations?
What consists of many professionals with different levels of education, ideas, backgrounds, and interests working together for the benefit of the patient?
What is teamwork?
When you obtain a position in a health care field, it is important to learn what?
What is the rules or standards of dress and personal appearance that have been established by your place of employment
This involves a blending of many different personal qualities to meet the standards expected in a health care career
What is Professionalism?
Feedback allows the original sender to evaluate what?
What is how the message was interpreted and to make necessary adjustments or clarification?
Name 3 objective observations..
What is a bruise, cut, rash, swelling,(seen) blood pressure and temp(measurable)
Teamwork improves what 2 things?
What is communication and continuity of care?
Most health care facilities require personnel to wear ___________ at all times, it usually states the name, title, and department of the health care worker.
What is a name badge, ID tag or photo identification tag?
Self motivation is also known as what?
What is Self Initiative
What is another essential part of effective communication?
What is listening?
How would you use your sense of hearing when recording or reporting?
What is listening to respirations, abnormal body sounds, cough and speech?
A leader is defined as what?
What is an individual who leads or guides others, or who is in charge or in command of others?
RE: Appearance, what cannot be excessive or unnatural?
What is makeup?
With the field of health changing constantly due to _______, ________,_________ (name 3) you must be willing to _________?and ____________?
What is research, new inventions, and technological advances, and learn and adapt to changes.
Name three barriers to communication
What are physical disabilities, psychological barriers (prejudice) and cultural diversity?
T or F, "I think Mr. Braden has a fever" is the correct way to document
F-"Mr. Braden is complaining of feeling hot, his skin is red and flushed, and his temp is 102"
Name the three main types of a leader..
What is a democratic leader, Laissez-faire leader, and autocratic leader