The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish
What is abuse
100
Who must report suspicion of abuse?
What is all employees?
100
A resident or family may formally file this if they feel their rights have been violated
What is grievance?
100
A patient who states he/she is not going to take insulin even though he/she is diabetic is expressing and using this resident right.
What is the right to question or refuse a medication if he/she believes there may be a med error?
100
True/ False: Speaking about one resident in front of another resident is acceptable.
What is False? HIPAA and confidentiality protect the residents information.
200
includes hitting, slapping, pinching and kicking.
What is physical abuse
200
If two residents are physically fighting, what should the first response of staff be?
What is attempt to separate the residents?
200
Who may contact the Ombudsman
What is families and/or staff?
200
A device that could cause harm, injury or even death if used improperly is a violation of what resident right?
What is the right to be free from restraints?
200
True/False: When a resident refuses medication this must be reported.
What is True? Refusals must be reported to the charge nurse and physician. We must also document such in PCC.
300
includes hitting, slapping, pinching and kicking.
What is verbal abuse
300
Staff should always do this before entering a resident's room?
What is knock and introduce yourself?
300
Advocates for the rights of residents.
What does the ombudsman do?
300
Encouraging residents to dress in their own clothes as appropriate to the time of day is expressing this resident right.
What is a resident shall receive assistance in obtaining and keeping clean, seasonal clothing?
300
True/False: It is acceptable to borrow supplies from another resident.
What is False? A resident has the right to privacy of self and possessions.
400
separation of a resident from other residents or from their room or confinement to their room.
What is involuntary seclusion
400
The ability for residents to be able to make their own daily decisions and choices
What is residents rights?
400
The Bulletin board by Malissa's office
Where is information about our local ombudsman located?
400
Calling a resident by the name they prefer to be called is what resident right?
What is the right to dignity and respect?
400
True/False: It is acceptable for the resident to work for Elm Terrace Gardens with no compensation
What is False? A resident shall be compensated in accordance with State and Federal labor laws for labor performed on behalf of the home. Unless volunteering.
500
The deliberate misplacement, exploitation, or wrongful, temporary or permanent use of a resident's belongings or money without the resident's consent.
What is misappropriation of a resident's property
500
What is the time frame for reporting an event which results in serious bodily injury
What is immediately, but no more than two hours after forming the suspicion?
500
Karin Dickey
Who is our local ombudsman?
500
A resident's family members wants to know the visitation policy.
What is the right to receive visitors for a minimum of 12 hours daily, 7 days per week
500
True/False: You can open a resident's mail.
What is False? Outgoing mail may not be opened or read by staff persons unless the resident requests. Incoming mail may not be opened or read by staff persons unless upon the request of the resident or the resident’s designated person.