Variables Affecting Performance
Type of Salespeople
Josh Muraki
Characteristics of Salespeople
100
Native abilities and enduring personal traits relevant to the performance of job activities
What is Aptitude
100
Does not have a high fear of personal rejection


Thrive in a sales environment that requires salespeople to quickly establish a prospect's emotional desire and need for their product. 

What is a Closer?
100
How many salespeople does Josh oversee?
9
100
What characteristic do customers agree is the most important for salespeople?
Product Knowledge
200
Physical traits, family background, education, work and sales experience, lifestyle, ect.
What are personal characteristics
200
This salesperson likes independence and freedom of sales, the feeling that they are their own boss


They exercise discipline and take responsibility for their own actions

What is Relationship Builder?
200
What are 2 of the many ideal personality traits Josh looks for in his sales team?

Continual Improvement

Coachable, listens to feedback

Can recognize their weaknesses, willing to improve

Driven (grit)

Motivated


200
What characteristic do salespeople believe is the most important to have for salespeople?
Good Listening Skills
300
Learned proficiencies at performing job activities
What is Skill Level
300
Requires little personal involvement


Relatively little risk of personal rejection

What is The Order Taker?
300
What is 1 detrimental quality Josh mentioned for sales people?

Excuses, blaming external factors rather than taking responsibility and improving

Unwilling to adapt, change, and grow

Low emotional intelligence, unable to read people


300
Are successful salespeople born or made?

Both; they are a combination of personal traits & organizational factors