Conflict Resolution
_____________ listening is essential for effective conflict resolution.
Active
What is the purpose of encoding in the communication process?
Creating a message
Your sister takes your clothes without asking and it makes you upset. _____________ is the source of conflict.
Resources
What is intrapersonal communication?
Communication with one's self
Which section of a resume typically includes information about education?
Education
In conflict resolution, ________________ promotes understanding.
Empathy
In the communication model, what is the role of the sender?
Encoder
Not feeling appreciated is a threat to what underlying need?
Love
What is interpersonal communication?
Communication between 2 or more people
What is the social media platform used to promote one's professional career?
Which conflict resolution style focuses on being right and proving a point?
Competing
What does feedback represent in the communication process?
Response
Sally comes to school with ashes on her face for Ash Wednesday. She is teased by her science partner, Bob, for having ‘dirt on her face’. Sally then insults Bob’s mother and they begin arguing. _____________________ is the source of the conflict.
Values
Why is self-awareness important in intrapersonal communication?
It strengthens individual communication skills
What is the primary purpose of a resume?
To highlight qualifications and experiences
You and your best friend get into an argument and you ignore his texts asking to talk. You have chosen ________________ to resolve the conflict.
Avoidance
What is the final step in the communication process?
Feedback
Two friends are arguing over rumors started by other people. What is their conflict source?
Information
How can mindfulness contribute to effective intrapersonal communication?
It promotes focus and self-awareness.
Why is it important to tailor a resume for each job application?
To demonstrate relevance to the specific job
What is a common approach to resolving conflicts in the workplace? When resolving conflicts in the workplace, ______________ is the common response.
Collaboration
Which element of the communication model refers to the medium through which the message is transmitted?
Channel
A student is upset that his side of the story is not being heard when in trouble for getting into an argument with a teacher. The conflict source is _______________.
Power and Structure
What is an example of intrapersonal communcation?
Journaling, goal setting, exercising, etc. (Answers will vary)
What is the name of the document that you preface your resume with?
Cover Letter