Uniform
True or False: Galaxyland requires all its workers to wear opened toed shoes
Closed toed, black shoes
what is the main thing that you want to look out for before starting your ride?
* Anyone in your ride area
*any physical obstructions
where are the bathrooms located inside Galaxyland?
whats one way you can make someones day better?
*complimenting a guest
*asking how their day is going
What type of pants are workers supposed wear during their work hours?
Black dress pants!
Can guests wear hats on attractions?
Depending on the ride, most rides require guests to remove their hats due to safety reasons.
where is the nearest first aid?
Galaxyland guest information center
True or False:
Can guests kindly reject a guest who isn't tall enough or meets the ride requirements?
True! be sure to sell the rejection
Are hats allowed to be worn during shift?
Yes! as long as they are all black with no labels
what must you do if you hear a strange noise coming from your ride?
call the Galaxyland Information Center
where is the nearest ATM
Besides main till in front of the monopoly express (the train)
true or false?
if a guest is being passive aggressive is it okay to treat them the same way?
False, always keep your composure. If the situation is escalating remove yourself from the situation and call a supervisor.
What are two things you must have on your person every shift?
Name tag and your ID badge
what should a ride operator do if a guest comes into their ride area during a cycle?
what can you do if a guest asks you a ride related ride and you don't know the answer?
*Call Galaxyland Information Center
*Look in your ride manual
True or false:
Can guest misunderstand your tone when addressing them?
True, due to the amount of noise produced in the park speaking loudly is necessary however, it can be taken as screaming