It's All About YourSELF
Communication Skills
Works Well with Others
Workplace Success
What Not to Do
100

Belief in your abilities and self-worth.

What is Self-Esteem?

100

I have good vibes about my job interview, thank goodness, because I am working for peanuts at that restaurant are examples of this kind of communication barrier.

What is Colloquialism?

100

For most customers, this ranks almost as high as price as a top "buy indicator".

What is Reliability?

100

In an interview, this shows you are listening and are interested in what the interviewer has to say.

What is Eye Contact?

100

Reporting an off-the-job accident as an on-the-job accident.

What is Fraud?

200

Your mental picture of who you are, made up of variables such as physical appearance, athletic ability, sense of humor, special talents, morals and ethics, aptitudes, and values and beliefs.

What is Self-Image?

200

The nonverbal signals you send, including your posture, bearing, stride, handshake, eye contact, and facial expressions.

What is Body Language?

200

The type of conflict is when the individuals view "winning" or "losing" the conflict as a measure of their expertise and personal growth.

What is Ego Conflict?

200

This section of your resume includes precise action verbs to describe your skills and achievements.

What is Work Experience?

200

What you abuse when you "call in sick" even though you are quite well.

What are Fringe Benefits?

300

John Wesley defines this as "the difference between feeling unstoppable and feeling scared out of your wits."

What is Self-Confidence?

300

Separating facts from the opinions of those who are speaking.

What is Critical Listening?

300

Someone who allows his or her employees to participate in the management process.

What is a Democratic Leader?

300

Listed in your resume, examples include creating, organizing, leading, marketing, and public speaking.

What are Transferable Skills?

300

"How old are you?", "Have you ever been arrested?", and "What is your marital status?" - according to the U.S. Department of Labor Regulations.

What are Illegal Questions to ask in a Job Interview?

400

The process of growing to reach your greatest potential.

What is Self-Actualization?

400

You should start on time, enlist the help of others, encourage everyone to contribute, allow only one person to speak at a time, keep the discussion on track, and maintain order when doing this.

What is Conducting a Meeting?

400

What employers and employees can each expect the other to show in the workplace and in the business world.

What is Integrity?

400

You should look for opportunities to make this if the interviewer's questions fail to uncover everything you'd like the interviewer to know about you.

What is a Job-Benefit Statement?

400

Impatient, envious, disrespectful, fearful, rude, sarcastic, and apathetic, to name a few.

What are Unproductive Attitudes?

500

One's belief in one's ability to succeed in specific situations or accomplish a task.

What is Self-Efficacy?

500

Practicing in front of a mirror or with a friend can help you prepare for this.

What is a Speech?

500

They will tell others why they are unhappy with your business.

What are Unhappy Customers?

500

People who are self-motivated to accomplish as much as they can are said to be this.

What is Ambitious?

500

Occurs whenever you assume that all members of a group have the same characteristics instead of viewing the members of the group as individuals.

What is Stereotyping?