Appearance ad Behavior
When is it acceptable to be dishonest in a health care facility?
It is never acceptable
True or false: A good leader will take all the credit for the success of the team
False
what is the ability to analyze a situation and reach a reasonable conclusion.
Problem solving
______ is an essential trait for all health care workers.
Organization
What self-centered role Goofs off and uses inappropriate humor.
Clown
what type of goal is an achievement that may take a few years or even a lifetime to accomplish.
a Long Term Goal
What is one of the mos effective ways to lead
By example
If a team is working to find the best possible solution to a problem, _____ may be used to arrive at a solution that works for every team member.
Compromise
All health care workers should use __________ to stay organized.
Time management tools
What type of team role is needed to sustain a team.
Maintenance roles
Health care workers are required to wear _____ so they can be identified
Name badges
What type of leader allows individuals to function independently. They enforce few rules and avoid making decisions unless they are absolutely forced to.
Laissez-faire Leader
What two things are used to solve a problem
creative thinking and factual knowledge
What part of the time management plan is described:
Accomplishing asks in order from most, to least important
Prioritizing
What type of team role is negative?
Self centered roles
What are the exceptions for wearing jewelry?
Wedding rings, small earrings, and watches
What type of leader does not not ask for the opinion of the group, and they expect the group to follow without question?
Autocratic leaders
What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice?
Consult the supervisor
Why is it helpful to write down a goal?
To make it seem real and attainable
What task role suggests new ideas and provides direction
Initiator
What are the three types of communication?
Verbal, written, and nonverbal
What type of leader listens to opinions of others and encourage all individuals to participate and take responsibility for decisions by guiding the group to a solution.
Democratic leader
What is step six of the problem solving Method?
Evaluate the results
What are the three steps to setting a goal?
Define the goal, Write it down, set a realistic goal
What are the tree types of team roles?
Task, Maintenance, and self centered roles