Professional Appearance and Characteristics
Effective Commuication
Teamwork and Leadership
Stress Management
Time Management
100
A healthcare worker who figures out what need to be done and goes ahead and does it demonstrates?
What is self motivation
100
Mr. Martin is a new patient. When his doctor talks to him, Mr. Martin looks down at the floor. What communication barrier MOST LIKELY would explain Mr. Martin's lack of eye contact?
What is culture
100
Jarvis is a dentist who is very demanding with his staff. He always tells them what to do, when to do it, and ignores their suggestions. Jarvis could be described as a
What is autocratic leader
100
Getting an F on a test is an example of a typical?
What is stressor
100
Graduating from medical school would be an example of what type of goal?
What is long-term goal
200
Most health care facilities are _____ free
What is smoke or tobacco
200
Blake says hello to Martha as he walks past her. Martha smiles at Blake. Using the communication model, what is the feedback?
What is Martha's smile
200
A leader that is a good listener is a?
What is Democratic leader
200
Penny is a high school student who feels very stressed. What is the first step she should take in learning how to control her stress?
What is Identify the things that are stressing her
200
Applying for ten different scholarships would be an example of a productive_______ for a high school senior?
What is short term goal
300
Linda placed her new ring on a safety pin and pinned it inside her uniform pocket. By doing this she will likely avoid?
What is injury to patient and transmission of germs
300
Greta knows that her patient, Mr Porter is hearing impaired. When Greta talks to Mr. Porter she should?
What is face him and speak clearly in short sentences
300
A good leader believes that the group? a-will succeed b-needs constant supervision c-deserves better pay
What is will succeed
300
What is the FIRST thing a person should do if they want to use the problem-solving method to solve a problem?
What is Gather information or data
300
Time management strategies focus on?
What is making the most of the time you have
400
Cindy's feet hurt after standing up all day on the job at the local pharmacy. What might she do to improve this problem?
What is Get well fitting shoes with low heels and good support
400
A patient complains of feeling dizzy. Would the doctor record this as subjective or objective observation
What is subjective
400
How should females sit when on a stage in front of an audience?
What is with feet crossed at the ankles
400
When using the problem-solving method, what should be done after you identify the problem?
What is List the possible solutions
400
The best way to make goals seem real and attainable is to?
What is write goals down
500
Sally begins her new job as a CNA at Shady Pines Nursing Facility next week. What should she do before purchasing a uniform?
What is check the facilities policy and procedure for dress code
500
A patient is frowning and tapping his fingers. What message is he sending?
What is I have lost my patience
500
Karen is a veterinary assistant. She notices that two other assistants seem to get all the praise and attention. What should she do to develop good interpersonal relationships on the job?
What is Do the best she can on the job and maintain a positive attitude
500
A group used the problem-solving model to tackle a problem. After they implement their plan to solve the problem, what should they do next?
What is Determine if the solution worked
500
Someone with good time management skills usually makes a daily?
What is "to do list"