Red
Purple
Yellow
Green
White
100
¿Are values flexible and fluid? YES/NO
No, values tend to be relatively stable and enduring.
100
¿If you see yourself as capable, effective and in control of your environment, do you have positive self-evaluation or negative self-evaluation?
Positive self-evaluation
100
¿What personal characteristic is pragmatic, maintains personal distance and believe ends justify the means?
Machiavellianism
100
¿What is emotional contagion?
The “catching” of emotions from others. Studies indicate a matching effect between employee and customer emotions.
100
Did studies proof that if one member of the couple was in a negative mood during the workday, that mood spilled over to the spouse at night?
YES
200
¿Self-improvement, Autonomy and self-reliance, Personal discipline, kindness, Ambition, and Goal-orientation are examples of what type of values? (According to Rokeach Value Survey)
Instrumental Values
200
Prosperity and economic success, Freedom, Health and well-being, World peace, Social recognition, and Meaning in life are examples of what type of values? (According to Rockeach Value Survey)
Terminal Values
200
¿What does a person with proactive personality do?
Take initiative to improve their situation.
200
What is the meaning of the german word “Schadenfreude”?
“Taking delight in the misery of others,” Experiencing “Schadenfreude“, hightlights the pleasure centers of our brains. We are more likely to experience it when the misfortune happens to someone we envy or dislike.
200
Which type of personality does people who identify opportunities, show initiative, take action, and persevere until meaningful change occurs have?
Proactive personality
300
¿How can personality be measured?
-Self-reported-surveys -Observer-rating-surveys
300
Name some enduring characteristics a person could have.
Enthusiastic, Charismatic, Loyal, Decisive, Ambitious, Adaptable, Courageous, Shy, Lazy, Aggressive..
300
¿Which of the big five traits is strongly related to life satisfaction, job satisfaction and low stress levels?
Emotional Stability
300
¿Providing high-quality customer service makes demands on employees because it often puts them in a state of emotional dissonance. Where can emotional dissonance lead to?
Job burnout, declines in job performance, and lower job satisfaction
300
¿Confident, financial success, selfreliant but team-oriented; loyalty to both self and relationships are characteristics of dominant work values for which generation? (Boomers, Xers, Millenials)
Millenials
400
¿What are negative aspects about measuring personality with self-reported surveys?
-Respondent could lie, rate himself better -Respondent just want to make a good impression -Accuracy: respondent is in a bad mood
400
¿Which two personality assesment instruments do we know?
-Myers Briggs Type Indicator -Big 5 Model
400
Describe some of the traits a narcissist has.
Likes to be the center of attention, looks in the mirror a lot, consider himself as a person of many talents, sense of entitlement, arrogant.
400
Several studies have shown that a negotiator who feigns/pretends anger has an advantage over the opponent. Right? Wrong?
Right. Because when a negotiator shows anger, the opponent concludes the negotiator has conceded all she can and so gives in.
400
¿Qué significa la masculinidad.
Un atributo de la cultura nacional que describe el grado en que la cultura favorece las funciones tradicionales de trabajo masculinos de logro, poder y control. Los valores sociales se caracterizan por la asertividad y el materialismo.
500
¿How can personality be defined?
-All traits/characteristics of a person -Dynamic organization within an individual -Unique adjustment to environment -Sum of all ways a person reacts or interacts with others
500
¿Quién hizo la teoría de la personalidad ajuste puesto de trabajo?
John Holland
500
Menciona 1 de las 6 tipologías de personalidad de Holland
Realista, Investigación, Social, Convencional, Emprendedor, Artístico.
500
¿How can a manager influence her/ his employee’s moods?
¿How can a manager influence her/ his employee’s moods?
500
¿Cuál es el segundo nombre de la maestra?
Patricia