Show:
PII & E-mails
Personally Identifiable information vs. Proprietary Information
PII & Common FR Scenarios
100
UC's initials and the last three digits of UC's A#
What is the subject line of emails?
100
What are the acronyms for personally identifiable information?
What is PII?
100
You receive a file request from an immigration lawyer working with a former participant. The sponsor did not sign a waiver to release their information. The FRS proceeds to protect the privacy of the participant’s sponsor.
What is redacting PII of the sponsor, and any other individual’s PII that is not the participant?
200
Protecting documents with a password so only authorized individuals can read it
What is encrypting emails?
200
Any information about an individual maintained by an agency or business.
What is personally identifiable information (PII)?
200
A sponsor has just been identified by the FRS, and now needs a copy of the FRP. The sponsor provided a fax number for a fax machine at her work. In addition, the sponsor has reported issues with literacy, and requested help completing the FRP.
What is asking the sponsor to wait directly at the fax machine when the FRS is ready to send the FRP, in order to protect disclosing the participant’s PII to the sponsor’s employer? OR What is sending a blank FRP to the sponsor, and offering to help her complete the FRP over the phone?
300
Always encrypt email containing confidential information by using ____________ in the subject line.
What is [encrypt]?
300
Confidential information such as contracts, undisclosed participant's locations, and business model details
What is propietary information?
300
A sponsor reports they prefer communicating with you via email. They continue to send pictures of the UC’s family members in home country, and have asked that we send the sponsor pictures of the participant while in care. The FRS denies the request.
What is protecting the PII of the participant’s family members, and the PII of the participant while in care?
400
Never send confidential information to a _________ email account.
What is personal?
400
Any information that can be used to distinguish or trace and individual's identity such as name, social security number, and date of birth.
What is personally identifiable information?
400
A parent in home country needs to provide BCs to prove their relationship to a participant in care. The parent reports not having access to a fax, email, or text messages. The parent requests sending the documents by taking a photo and sending them via WhatsApp. The FRS denies the request.
What is avoiding the use of social media to protect a possible breach of PII?
500
What items should you remove/change from the following email in order to comply with HHS privacy requirements? Good afternoon CHAP team, FFS has entered an approval for the approval of release of the minor Dory Fish (A# 111-111-111)to her previously proposed sponsor Shark Fish residing in Australia. UAC Portal is updated. Thank you,
No PII needs to be removed if it is only in the body of the email. HOWEVER, in the future the Division of Policy & Procedures (DPP) plan to implement more robust PII policies. So, removing PII in the body of emails may be implemented in the future.
500
If you need to disclose this information to a third party in the course of your job you should only do so under a written non disclosure agreement provided by the ERM department.
What is propietary information?
500
Russian president Vladimir Putin asks former Secretary of State Hilary Rodham Clinton to send him a few emails recounting their fun times working in FR together, including classified information, and MOST IMPORTANTLY PII. Hilary tells Vladimir that she is at home, and only has access to email on her phone; which uses a private non-secure server. Vladimir says, “Don’t worry, I got u. You don’t even need to encrypt it gurl”.
What is the reason Hilary Clinton lost the 2016 Presidential Election? Confidentiality and protecting PII is a serious matter…