Identification
Behavior
Customer Pain Points
Signs of Infestations
Fun Facts
100

This roach is the largest common species, growing 1.5–2 inches.

American Cockroach

100

Ticks require this type of meal at every life stage (larva, nymph, adult) in order to molt or reproduce.

Blood meal

100

Seeing large roaches indoors creates this strong customer reaction.

Disgust/fear

100

Trails in tall grass and frequent bites on pets may indicate this pest problem.

Ticks

100

This roach species is sometimes called a “waterbug,” even though it isn’t aquatic.

Oriental Cockroach

200

This cockroach looks nearly identical to German roaches, but is attracted to lights and can fly.

Asian Cockroach

200

Female German cockroaches carry these until hatching, unlike most other roaches.

Egg cases (oothecae)

200

Ticks create panic in customers mainly because they transmit these.

Diseases (Lyme, Rocky Mountain spotted fever, etc.)

200

A strong, musty odor is a giveaway of a heavy infestation of this pest.

Cockroaches (esp. German)

200

Ticks are arachnids, just like spiders, but unlike spiders they cannot do this.

Spin webs (produce silk)

300

These roaches are shiny dark brown/black, males have short wings, females nearly wingless, and they’re called “waterbugs.”

Oriental Cockroach

300

Smoky brown roaches are strong at this behavior, which often brings them indoors near lights.

Flying

300

Customers associate roaches with this household issue, even if sanitation is not the direct cause.

Filth/uncleanliness

300

Finding egg cases (oothecae) glued to surfaces is a sign of this roach species.

Brown-Banded Cockroach 

300

This cockroach is often mistaken for a German roach, but unlike Germans it is strongly attracted to lights and can fly.  

Asian Cockroach  

400

This roach is small (½ inch), light brown, with two dark stripes behind its head.

German Cockroach

400

Ticks use this behavior — climbing onto grass and stretching their legs to grab a host.

Questing

400

Finding tick bites on these two groups usually causes the most concern.

Children and pets

400

Ticks go through four life stages: egg, larva, nymph, and adult. How many blood meals do they require to complete their life cycle?

Three (one at larva, one at nymph, one at adult)

400

This cockroach species is unique because the female carries her egg case until just before it hatches, allowing infestations to grow very quickly.  

German Cockroach

500

This parasite is not an insect but an arachnid, with 8 legs instead of 6.

Tick

500

 Roaches are most active during this time of day.

Night (nocturnal)

500

Roaches are especially feared in this type of business because of health codes and reputation risks.

Restaurants/food service

500

This tick life stage is the smallest and hardest to detect, but it is often responsible for transmitting Lyme disease to humans.

Nymph

500

After feeding, this parasite can swell several times its normal size as it fills with blood.

Tick