Supervisor Who Previously Worked on CL
Who is Alex?
Director of Customer Loyalty
Who is Spencer Hutchings?
The newest member of PET
Who is Rylee?
A Proper Intro
What is "Thank you for choosing Greenix, who do I have the pleasure of speaking with?"
Name of the NFL Player Dating Taylor Swift
Who is Travis Kelce?
Has Thrown Punches at Janicka
Who is Andrea?
Has Their Own Etsy Shop
Who is Janicka?
An artist
Who is Chloe?
Definition: The ability to understand and share the feelings of another
What is Empathy?
Owns a 3-legged cat
Who is Kyle?
Current Number of CS Specialists
What is 42?
The Last Names of CL Supervisors
What are Child, Holley, and Lawter?
Minimum New CX Contract Value for German Roach
What is $499.99?
Reasons (3) someone would auto-fail
What are:
-Cursing of any kind
-Unprofessional discussions
-Hanging up on a customer
-No notes/cancelation email
-Bad mouthing Greenix
Auden's dog's name
What is Boba?
CS Supervisors (2) with the most people on their teams
Who are Misty and Tatiana?
Specialist that is Naomi Kroeger's husband
Who is Jonathan Wasden?
Zac Troff's team's average grade last week
What is 70.15%
-Promoting CSAT
-Talking to customer's about the details of their services
-Expressing the importance of quarterly treatments
What are ways to build value?
Sierra's due date
What is on October 21st?
Specialist with the Highest Grade Average Last Week
Who is Hunter Polston?
Daily Attrition Target
What is 0.1%?
Spelling of the Director of IS's last name
What is K-U-J-A-N-P-A-A ?
Number of questions on the CL Scorecard
What is 22?
Number of People on the PET QA Team that are Bilingual (Including Auden and Sierra)
Bonus Points: Name team members that are bilingual
What is 4?
Bonus Points: Sierra, Chloe, Andrea, Rylee