PF
National City PF
DataTrak
Policy
One World Fitness
100

How many locations does PF have worldwide?

Over 2500 locations

100

What is the red binder for?

For vendors to sign in and out 

100

What is the fee for a classic member from a different club who wants to workout here?

$5 Franchise Fee

100

Why don't we allow jeans in the gym?

Jeans tears and wears down the leather equipment 

100

What's the name of the payroll system we use?

PayPro

200

What service do we offer for free that no other gym does?

Free fitness training 

200

Where are the routers for the WIFI located?

The break/supplies room

200

Name the four ways to cancel a membership?

In person, online, written letter, or email

200

What is the first thing you do if the power goes out?

Evacuate the gym

200

Who is Alex Keegan?

Director of Operation of San Diego 

300

What is "CTM?"

Certified Training Manager

300

What is the phone number here?

619-434-8400

300

What does "Remote check-in limit of 10 reached" mean?

That BC Member has reached their max visits for the month and has to pay a franchise fee if they want to come

300

What paperwork needs to be filled out if there was an injury or the police was called? 

An Incident Report

300

How do we win the club of the month?

By having the inspection score 

400

What is the city and state of the first PF location? 

Dover, NH

400

What is the email here?

nationalcity.ca@planetfitness.com

400

What is a financial co-signer?

Someone who is paying the membership for someone else

400

What is the best way to handle a member who refuses to follow the rules even after you tell them something?

Ask them to leave and note their account

400

Who is Stacey McFarland? 

Head of HR

500

What year did Planet Fitness open?

1992

500

How many doors do we have in the gym?

16

500

How much is the purple towel before tax in datatrak? 

$ 5

500

Name five policy violations?

No jeans, sandals/Crocs, work boots, gallon jugs, slamming weights, grunting, outside equipment, member flyers, overnight lockers, or cell phone usage on the gym floor

500

What are the store numbers of Chula Vista, Otay Ranch, Nat 2, and Euclid? 

Chula Vista - 8167

Otay Ranch - 6095

Nat 2 - 2395

Euclid - 6277