Level 1
One of the primary advantages of strategic business planning is that it provides this type of directional guidance beyond the current operating concerns.
What is a long-term vision?
The Level 2 golf-operations materials state that the complexity of a facility’s organizational chart is primarily determined by this factor.
What is the number of services offered?
A player who benefits most from internal motor imagery should receive swing descriptions from this specific perspective.
What is the player’s perspective?
When a manager provides the specific information a performer requires to complete a task correctly, this element of the performance system is being strengthened.
What is input?
According to the F&B section, the most predictable outcome of continuous staff training and retraining is an increase in this customer-facing metric.
What is customer satisfaction?
The business-planning process requires analyzing two types of performance data—one numerical, one descriptive. Together, they provide a full picture. Name them.
What are quantitative and qualitative data?
According to your test bank, a facility cannot develop a positive culture unless this foundational pair of organizational elements is firmly in place.
What are a mission and a vision?
According to the mental practice section, this is the situation where mental rehearsal is most appropriate as a substitute for physical practice.
What is dealing with a minor injury?
According to the performance system, a manager assigning more responsibility to a performer who previously excelled is creating this type of consequence.
What is a positive consequence for positive behavior?
To determine payroll as a percentage of food-and-beverage income, this formula must be used.
What is payroll costs divided by total F&B income?
In developing a business plan, once forecasts and internal/external factors have been analyzed, the next required step is to establish these about the future.
What are assumptions?
Surveys, focus groups, and sales analysis are used in the promotions process primarily to do this, preventing the recycling of ineffective tactics.
What is evaluate past successes and failures?
Research indicates that mental rehearsal should occur at this speed relative to the actual performance tempo to maximize transfer.
What is at performance speed?
When a performer struggles to recognize when to take action, the performance system recommends the manager adjust this element before resorting to consequences.
What is amplifying the input?
A buffet entrée costing $225 and yielding 50 portions with a 30% target food-cost percentage should sell for this per-portion price.
What is $15.00?
In the Career Planning Process, understanding the scope of the golf industry is part of this specific stage.
What is the Explore stage?
The test bank describes this as the principal focus of golf operations, exceeding simple shop management tasks.
➡️ What is implementing the business plan?
Motor learning research shows combining mental and physical practice is most effective when performed in this sequence.
What is mental practice followed by physical practice?
In the Four-Stage Problem-Solving Process, this stage is specifically designed to give the performer ownership in developing and choosing solutions.
What is joint problem solving?
Electric golf cars require more storage space because they must accommodate this specific facility requirement.
What is battery-charging equipment?
“Increased hard-good sales by 25% by offering multiple demo days” is categorized in the Career Enhancement material as this resume component.
What is a Power statement
This specific indicator—not opinions or vendor behavior—is used to measure the true effectiveness of a promotional program.
What is a change in customer behaviors?
When a golfer with a long-standing over-the-top downswing attempts to learn a move that drops the club under plane, the transfer effect is most likely to influence learning in this way.
What is negatively?
Before selecting a delegation strategy, the manager must assess these two performer characteristics, as identified in your Level 3 materials.
What are willingness and capabilities?
The Golf Car Fleet Management materials indicate that roughly this many full-time maintenance staff are required to keep a 75-car fleet fully serviced.
What is Two?