CASE VIEW BASICS
INTAKE ESSENTIALS
ELIGIBILITY & ROI RULES
HOUSEHOLD & ASSESSMENT
HOUSING & FEMA
100

THIS PAGE GIVES A QUICK SNAPSHOT OF CASE STATUS, TIER, AND ASSIGNMENTS.

WHAT IS THE CASE VIEW/ CASE PROFILE PAGE?

100

THIS DCMP STEP FOCUSES ON ENGAGEMENT AND ELIGIBILITY.

WHAT IS INTAKE?

100

THIS ROI EXPIRES AFTER 1 YEAR.

WHAT IS THE FEMA ROI?

100

ADULTS PLUS CHILDREN MUST EQUAL THIS NUMBER.

WHAT IS TOTAL (HHM) HOUSEHOLD MEMBERS?

100

PRE-DISASTER HOUSING MUST INCLUDE THIS FULL DETAIL.

WHAT IS THE FULL PRE-DISASTER ADDRESS?

200

THIS MUST MATCH THE CLIENTS ACTUAL STAGE IN THE DCMP PROCESS

WHAT IS CASE PROGRESSION?

200

INTAKE IS CONSIDERED HIGH AUDIT RISK BECAUSE IT ESTABLISHES THIS.

WHAT IS ELIGIBILITY AND CONSENT?

200

THIS ROI DOES NOT EXPIRE UNLESS ORGANIZATIONS CHANGE.

WHAT IS THE DHS DCMP ROI?

200

A SURVIVOR MAY APPEAR IN HOW MANY DCMP CASES?

WHAT IS ONE CASE?

200

THIS REPORT HELPS PREVENT DUPLICATION OF BENEFITS (DOB).

WHAT IS THE FEMA DOB REPORT?

300

TIER 1 CLIENTS MUST HAVE THIS LEVEL OF CONTACT. 

WHAT IS MONTHLY CONTACT?

300

AT LEAST ONE OF THESE IS REQUIRED FOR COMMUNICATION. 

WHAT IS A PHONE NUMBER OR EMAL?

300

THIS FORM MUST BE RENEWED WHEN A CASE IS TRANSFERRED TO A NEW OCN OR DCM.

WHAT IS RIGHTS & RESPONSIBILITY FORM?

300

BEST PRACTICE IS TO COMPLETE ASSESSMENT WHEN?

WHAT IS INTAKE OR SAME-DAY CALL?

300

INSURANCE COUNSELING SHOULD BE MARKED "YES" AFTER THIS HAPPENS.

WHAT IS PROVIDING INSURRANCE COUNSELING?

400

PH TIER CASES MUST INCLUDE THIS REQIRED DATE.

WHAT IS THE TEMPORARY HOUSING END DATE?

400

A FEMA NUMBER CAN ONLY BE USED IN THIS MANY DCMP CASES.

WHAT IS ONE CASE?

400

THIS FORM IS REQUIRED EVERY TIME A SERVICE TIER IS ASSIGNED OR CHANGED. 

WHAT IS THE ELIGIBILITY & SERVICE TIER FORM?

400

AT LEAST ONE OF THESE MUST BE IDENTIFIED IN IMPACTS & VULNERABILITIES.

WHAT IS A RISK OR HOUSEHOLD IMPACT?

400

SBA LOAN STATUS MUST MATCH THIS DOCUMENT.

WHAT IS THE FEMA DOB REPORT?

500

CLIENT WEEKLY CONTACT LEVEL.

WHAT IS TIER 4?

500

TWO MOST IMPORTANT DOCUMENTS TO COLLECT AND SUBMIT DURING INTAKE.

WHAT IS POO AND ID

500

WHO COMPLETES THE ELIGIBILITY & SERVICE TIER FORM?

WHO IS THE SUPERVISOR?

500

THIS DRIVES SERVICE TIERING AND RECOVERY PLANNING.

WHHAT IS THE ASSESSMENT?

500

FEMA ASSISTANCE AMOUNTS ARE ENTERED IN THIS SECTION.

WHAT IS FEDERAL & OTHER ASSISTANCE?