Where does this task go?
ACC001
Request for assistance
Decline Code: SUR
Surcharge not covered by ACC
ASPI
Aspirin
True or False:
Post code is needed for a reimbursement that is being declined.
True
Task has been created by CCC and is for medication that is $52 total. Receipt from client is attached and shows one of the medications has the unit price of $20.
Task to be sent to the Treatment and Support - Pharmaceuticals queue for assessment
ACC250
Reimbursement of client travel expenses
Decline and Error Code: NAF
No Approval Found
PACO
Paracetamol + Codeine
True or False?
Bank account needs to be provided for reimbursements that are declined
False
Task has got pages and pages of invoices. Task description is really confusing and you're not sure where to start.
Talk to HM or Casey. Likely will be sent to Casey's queue for reallocation
ACC249
Request for reimbursement of pharmaceutical costs
Error Code: MSD
Multiple charges for the same day
NSS
Non-Subsidized Pharmaceutical
Which Service Code would you use for Housing Modifications:
ACCOM or HM01
HM01
ACCOM is for accommodation during travel
Task Description Says:
Pay under NONCONTR CONC :)
But there is no Purchase Order number issued
Send task back to the decision maker/case owner
ACC86
Weekly care summary (Home help payments)
Decline Code: NRI
Not a Reimbursable Item
OLAX
Lactulose, Laxatire, and Molaxole
When are Push Through Payments used?
When we manually need to make a payment and the claim cover status is declined. Typically Review Payments.
Task is requesting reimbursement of medications (within PA delegation) and travel to appointments.
Does another task need to be created? And if so, what is it called and where does it go?
Action Transport task to be created and completed or sent to the Hamilton SC - Transport queue.
ACC1171
Request for pharmaceutical funding (Provider to fill out)
Decline Code: SBA
Service Date Before Accident
CP4
Cyclizine
How would you move a finished schedule to 'resume schedule' to edit the schedule again?
1. Query Schedule - Put in your schedule number
2. Remove the last digit of the claim/med fees number (remember what it is)
3. Click 'Totals' tab
4. Untick the 'Schedule Input Completed' box
5. Add your last digit back to the claim number
6. Press Tab
7. Click Ok
8. Click Yes
9. Go back to home MFP screen
10. Go to 'Resume Schedule'