Service Essentials
In what service essential should you look for verbal and nonverbal cues to determine your client's level of satisfaction?
Complete
What lesion is often found following the normal healing of an injury?
Scar
On what type of lips would you use a bright, lighter lip on?
Thin Lips
What is the best way to soften cuticles?
Soak them in a finger bowl
What areas of the skin should not be massaged?
Bruised or Scraped Areas
Communicating with your client prior to and during a service will help you avoid misunderstandings and ensure...
Predictable Results
What type of lesions should a salon professional be able to recognize?
Primary and Secondary Lesions
What cosmetic product would you use to create an even skin tone and uniform surface for the makeup application?
Foundation
What nail product may be used to remove nail stains?
Nail Bleach
What massage movement utilizes a light tapping or slapping movement?
Tapotement
During which service essential should you listen to your guest's concerns and make recommendations for solutions?
Consult
What term is used to describe moisturizing?
Hydrating
What benefit does the wearer receive from Mascara?
Lengthens, thickens, and defines the lashes
What is the protein substance found in nails and hair?
Keratin
What affect does applying pressure to motor points have during a massage service?
Soothes and stimulates nerves and muscles
During which service essential should you start building a rapport with your guest?
Connect
What are the three levels of the skin?
Epidermis, Dermal & Subcutaneous
Between evening looks and daytime looks, which is more dramatic?
Evening looks
What is the living tissue that overlies the nail plate on the sides of the nail known as?
What massage movement consists of a stroking or circular movement that is soothing and relaxing?
Effleurage
During which service essential should you check to make sure your guest is comfortable?
Create
What term is used to describe mechanical abrasions or injuries to the epidermis?
Excoriations
Color schemes that use the same color with variations in value and intensity throughout the makeup design are known as...
Monochromatic
What part of the nail serves as a watertight seal that protects the matrix against infection?
Eponychium
What massage movement is performed by kneading the muscles between the thumb and fingers?
Petrissage