Another name for blood bank is
What is Immunohematology?
An example of a barrier to effective communication with a patient is
What is hearing impairment, emotional state, age of patient, or language barrier?
Drawing a patient's blood without permission can result in a charge of
What is assault and battery?
The other hospital department the laboratory would coordinate therapeutic drug monitoring is
What is Pharmacy?
An example of negative kinesics is
What is sighing, frowning, crossing arms, or eye rolling?
Two phlebotomists are discussing a patient's condition in an elevator, and they're overheard by the patient's daughter. This is an example of
What is invasion of privacy or breech of confidentiality?
The term "phlebotomy" is derived from Greek words that literally mean
What is vein incision?
What is chewing gum, strong odors, or inappropriate clothing?
The federal law that defines the responsibilities of medical laboratory personnel is
Patients who can get to the lab or doctor's office on their own are called
What is Ambulatory?
The study of a person's concept and use of space is known as
What is proxemics?
A national organization that sets standards for phlebotomy procedures is
What is CLSI (Clinical and Laboratory Standards Institute)?
The following laboratory personnel that is referred to as a medical laboratory scientist is
What is a Medical technologist?
It is improper telephone protocol to do
What is hanging up first, giving results to unauthorized person, or failing to identify yourself?
An action that will compromise the quality of a specimen is
What is leaving in sun, partially filling a tube, using a wrong tube, improper labeling, or not mixing?