Talent Management
The process of molding the attitudes and behaviors of people to socially acceptable standards
What is Socialization
Evaluating and rewarding employee performance; improving job performance through various methods
What is Performance Evaluation?
set of structured activities designed to improve the org function
What is OD Interventions?
voluntary turnover; involuntary turnover
What are types of turnover?
serves as internal change agents
3 prominent Socialization processes
What is NEO, training programs, Performance Appraisals
Knowledge, skills, abilities
What is KSA?
requires the involement of all group members
new-hire retention rate
high performer retention rate
dept retention rate
job class retention rate
Developmental change, Transistional Change, Transformational Change
What are kinds of Organizational Change?
systematic approach to fully integrating a new employee into an organization and its culture
What is Onboarding?
similar to graphic rating scales except that the scales are described more accurately by specific behaviors
What is BARS?
involves the entire organization and are implemented throughout an entire company
What is comprehensive interventions?
major focus for HR and leaders; org's best interest to keep employees
What is retention?
four sub-processes that involve movement away from one state toward an opposite state
What is the Dalton Change Model?
work in a foreign country
What is Expatriate Training?
newer rating method; asks the rater to describe the frequency of behavior vs quality of performance
What is BOS?
coaching and counseling; sensitivity training; process consultation
What is interpersonal interventions?
separation costs; replacement costs; training costs; lost performance
What are the four major cost of turnover?
eight-step process for leading organizational change
What is John Kotter's Eight-step process for Leading Org change
recruiting, selecting, motivating, training, promoting and retaining people; increase workplace productivity.
What is Talent Management
emphasizes a results - oriented style of managing
What is management by objectives
to reduce errors to zero and improve the quality of service
The purpose of TQM?
recruitment
selection
orientation and onboarding
compensation
benefits
What are strategies for improving retention?
derived from the laws of physics, which state that the position of an object and its direction are determined by the forces operating on it.