Category 1
What are different types of communication in healthcare?
Verbal communication.
Non-verbal communication (or body language).
Written communication.
Formal communication.
what are communication barriers?
obstacles to effective communication, typically defined in terms of physical, language, body language, cultural, perceptual, and organizational barriers
example of environmental barriers
lack of family support, architectural barriers, a negative attitude from society towards individuals with disabilities, and public policy.
How can you be a good listener while talking to a patient?
Example of non verbal communication
Gestures
definition of environmental barriers?
distractions in the surrounding area that cause our attention to wander.
What are examples of active listening?
example of written communication
Writting a letter to your boss
sensory impairments examples?
hearing loss, vision loss, or speech
How should patients be addressed?
They should be addressed by Mr. Ms and Mrs
example of formal communication
valuable language skills
Speaking, writing and reading
Definition of non-verbal communication
the ways in which beings convey information about their emotions, needs, intentions, attitudes, and thoughts without the use of verbal language.
example of verbal communication
a conversation, a speech or presentation and having a phone call with someone
definition of cognitive impairments?
when a patient’s ability to think is affected by pain or medication