Fundamentals of Marketing
Conflict Management
Maintaining Mental Health
Child Abuse & Domestic Violence
Human Development: Toddlers, Preschoolers & School Age Children
100

When the marketing concept is used to make all business decisions, how many functions does marketing serve?

Seven

100

What is “the ability to perform an action or the possession of control or influence over others?”

Power

100

How many stages does grief involve?

Five

100

Failing to provide medical care to a child is a sign of which of the following types of child abuse?

Physical neglect

100
  1.  What is the correct age range for preschoolers?

3 to 5 years old

200

Describe the difference between promotion and selling? 

 Promotion indirectly communicates the value of a product and selling is directly communicating with customers

200
  1. Which of the following statements is likely to be used in the avoidance conflict management style?

    1.  “This is your problem, not mine.”

    2. “Whatever you decide works for me.”

    3. “I don’t want to talk about it.”

    4. “I can help you on this issue.”

“I don’t want to talk about it.”

200

 Bipolar disorder is an example of which of the following types of disorders?

Mood disorders

200
  1. Which of the following is NOT a sign of being in an abusive relationship?

    • Having one or two friends

    • Constant texting and calling

    • Frequently canceling plans at the last minute

    • . Isolation from family and friends

Having one or two friends

200

What is the correct number of understandable words a 2- to 3- year-old toddler should be able to pronounce?

200 to 1,000 words

300

Identify the seven marketing concepts

  1.  Product and Service Management

  2. Financing

  3.  Pricing

  4.  Distribution

  5. Marketing Information Management: 

  6. Promotion

  7. Selling 

300
  1. David, the manager of a bookstore, prefers to directly point out others' mistakes.Some employees see his communication style as rude and aggressive. Which of the following can cause such a conflict?

    1. Concern over job security

    2.  Lack of trust

    3. Differences in work styles

    4. Diversity in the workplace

Differences in work styles

300

Which of the following is true of mental health disorders?

They are characterized by long-term symptoms 

300

Which of the following is NOT a true statement?

  1. Failure to report child abuse may lead to jail time 

  2. Loss of parental rights may be a consequence of child abuse 

  3. Work pressures can lead to child abuse 

  4. Child abuse only happens in bad families  

 

Child abuse only happens in bad families  

300

Eye contact is an example of which of the following types of communication? 

Nonverbal

400

Identify the Four P’s

  1.  Price

  2. Product 

  3.  Place

  4. Promotion

400

Susan and Lee were in a conflict. Susan claimed she would give up part of her interests if Lee gave up part of his. This is an example of what type of conflict management style?

Compromising

400
  1. A friend tells you she is considering suicide. Which of the following is NOT a suggested response?

    1. Tell her to talk to her parents 

    2. Consult a medical professional 

    3. Give her the phone number for a suicide help line 

    4. Do not violate her trust and keep her confession to yourself 

Do not violate her trust and keep her confession to yourself 

400

Which of the following is NOT a reason children might keep silent about being sexually abused?


  1. Fear of retaliation

  2. Desire of attention

  3. Relationship to the offender

  4. Worrying about whether or not they will be believed



Desire of attention

400

What is the average weight range for toddlers 18 to 24 months of age?

20 to 32 lbs.

500

When you see an advertisement for a store and decide to shop there, which element of the marketing mix has succeeded?

Promotion 

500

Asking “Could you give me an example of what you mean?” is an example of which of the following active listening skills?

Asking clarifying questions

500
  1. Which of the following is a sign of anxiety listed in the segment?

    1. Procrastination 

    2. Excessive exercising 

    3. Changes in appetite

    4. Improved concentration

Changes in appetite

500
  1. Which of the following is a behavioral sign of sexual abuse?

    1.  Sudden refusal to go places 

    2. Becoming overly demanding 

    3. Having little respect for others 

    4. Hyperactivity

 Sudden refusal to go places

500

Which age group undergoes rapid developmental changes?

Preschoolers