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Etiquette
Meetings
Resources and Tools
Best Practice
Civility and Respect
100
This is included in the email subject line when you want the receiver to know they have a responsibility to act on the information in the email.
What is action required?
100
This type of meeting is used to support staff after an incident.
What is a debriefing?
100
This is published weekly and is designed to help guide your discussions.
What is The Bulletin?
100
This method of information delivery is considered best practice.
What is face to face?
100
This is the key ingredient to building trust.
What is transparent or open and honest communication?
200
This feature should be considered when you need to send non-urgent emails outside business hours.
What is time release?
200
This type of meeting is used to communicate corporate information and how it may impact your team.
What is a general team meeting?
200
This is a repository for all key communications (e.g health and safety information).
What is PenNIE?
200
Employees generally prefer to receive information from this person.
Who is their direct supervisor?
200
By making the time, clarifying understanding, maintaining eye contact when communicating you do this.
What is demonstrate respect?
300
Name one of the core values that link to etiquette.
What is caring or respect?
300
What type of meeting, not listed in the guide, helps keep you on track with your strategic goals.
What is a huddle?
300
This may guide your team's operational discussions and practice changes.
What is the Policy Bulletin?
300
What is the cardinal rule on timing when sharing information with employees.
What is they should know something that impacts them before anyone else does?
300
In a colourful way this reminds us to be mindful before we speak and consider if our message is true, helpful, inspiring, necessary & kind.
What is a THINK poster?