PIERS Program Group Expectations
Goal Setting
Conflict Resolution
Personal Hygiene
Professional Emails
100

At the PIERS Program you should respect others' _________.

surroundings or space

space

100

When setting a goal it is important to set SMART goals. Specific, Measurable, Relevant, and T_______.

Timely or Timebound 

100

A serious disagreement or argument is a ___________.

Conflict

100

When you cough or sneeze you should...

Cough or sneeze into your elbow or into a tissue. Immediately throw away the tissue then wash your hands or use hand sanitizer.

100

True or False: You should not include a subject line when sending a professional email. 

False. You should have a subject line so your recipient knows what the email is about, like a title to a book. 

200

At the PIERS Program before you use the restroom you should...

Grab the restroom pass and let staff know 

200

According to the 5 principles of goal setting your goals should be ___________, meaning that they are not too easy. 

challenging

200

The action of solving a problem, dispute, or contentious matter is _____________.

Resolution 

200

You should brush your teeth for 2 minutes ________ daily. 

(once, twice, three times, four times)

twice daily 

200

True or False. There is no need to proof read your email, the computer will fix things automatically. 

False. Your computer can catch some mistakes but not all. 

300

While at the PIERS Program if you are injured or ill you should...

tell a staff member immediately. 

300

According to the WOOP model, you can achieve your goals by following this method. 

Wish, Outcome, Obstacle, P____. 

Plan 

300

True or False: If you have a small disagreement with your friend you should not be friends with them any more. 

False. It's okay to have small disagreements. 

300

How long should you wash your hands?

20 seconds or the birthday song twice

300

True or False: It is important to double check the email address because it is easy to make typing errors. 

True

400

What does PIERS stand for?

Preparing Individuals for Employment, Reaching Success

400

Give an example of an employment goal you have. 

Finding a job, working on skills, or improving soft skills. (Answers may vary)

400

It's important to _________ when resolving a conflict. 

stay calm, take a break first, remove yourself from the situation 

400

True or False: When you are sick you should stay home, unless you are going to the doctor.

True

400

True or False: A professional email might have words like sports, your favorite color, or your favorite animal. 

False. A professional email should have some version of your name. 

500

Where do we go for a fire drill?

Out the door, to the left, out the door, to the emergency evacuation meeting spot by the dumpsters. 

500

According to the SMART method of setting goals your goals should be Specific, M_________, Attainable, Timely

Measurable 

500

Give an example of an "I Statement" 

I feel __________ when you _____________. 

So could you please ____________________.

500

True or False: Using hand sanitizer is better than washing your hands. 

False. Washing your hands is always best because hand sanitizing does not remove chemicals. Hand sanitizer is good when you cannot wash your hands. 

500

True or False: It's okay to send your personal information like your social security number and your address to anyone you email. 

FALSE. Do not send out your personal info via email.