Patience
Patience is not just waiting. It is waiting and keeping a ______ attitude.
Your _______ should be at the top of your resume.
your name
True or False: Telling someone "It's not a big deal," is a good way of calming them down.
False. This might make them more frustrated!
True or False: It is a good idea to have a consistent morning and evening routine so you can effectively manage your time.
True.
PIERS Program stands for P________ I___________ for E__________, R________ S__________
Preparing Individuals for Employment, Reaching Success
True or False: Patience can reduce your stress.
True
True or False: You should ALWAYS put a picture of yourself on your resume.
False.
Facial expressions, body language, eye contact, and gestures are all examples of what type of communication?
Non-verbal communication
True or False: It is a bad idea to have a buffer, or extra time, added into your travel time.
False. It is always a good idea to add in buffer time so you do not arrive late!
Name 3 places we have been on workplace tours.
Dominion Lighting, Boxes of Basics, View of Heaven Farm, MOM's Organic Market, Ted's Bulletin, The Container Store, McLean Project for the Arts, etc.
List at least two examples of stress management techniques you could use to calm down if you become impatient.
Take a deep breath, count to 10, go to your happy place, take a break, listen to music, talk to friends, take a walk, etc.
List two things your resume should include.
Name, work experiences, volunteering, education, skills, etc.
__________ also known as emotional intelligence, is the ability to understand others' emotions, needs and ideas from their point of view.
Empathy
True or False: While at work you should always say yes to every task offered.
False. It is important to manage your time and if you don't have enough time to complete the tasks you should not say yes.
When a group works together to reach a common goal, this is called?
Teamwork
While talking about patience we listed three things we cannot control. Traffic, _________, ____________.
Traffic, weather, people.
The part of your resume where you list people that can be contacted to confirm your skills and experience.
Reference Page
Positive Attitude
One of the time management strategies we talked about had the acronym RAC. What does the R stand for in R______, Analyze, and Change.
Record, Analyze, and Change
An important part of communication is...
(Hint: the answer is not talking)
listening, not interrupting, speaking loudly and clearly
List at least two physical signs of impatience.
•Anxiety or feeling nervous
•Shortened breath
•Clenched teeth or fists
•Muscle tension
•Rushing through activities
•Anger and irritability
•Making rash decisions
True or False: All employers require you to have an objective statement on your resume.
False. In the video we watched some employers state that they did not need an objective statement.
When you are at the top of the "volcano" can you think clearly?
No. You should take a break if you can.
During the Record step of (RAC) Record, Analyze, and Change. What do you record?
You record the amount of time you spend in a day doing each thing. Especially things that you do that might be wasting time.
During a workplace tour it is important to do what first before asking questions?
Listen first then ask questions, if you listen closely your question might get answered.