Philosophies
If you're trustworthy and responsible you will correct your blunders.
What is - Be accountable; stand up to your mistakes, and make it right?
Chris W. used this philosophy when he placed a small plastic bag around the contactor and zip-tied it in place to keep lint out.
What is - Stick with what works and be creative with what doesn’t?
Foltex has heartfelt and valuable communication with customers.
What is Sincere and Meaningful Relationships?
*DOUBLE JEOPARDY*
The type of market that dogs always avoid. (not a philosophy)
What is a Flea Market.
Give shout-outs & be respectful when correcting.
What is - Always praise in public and chastise in private?
*DOUBLE JEOPARDY*
The Netherlands (not a philosophy)
What is the country where our equipment is produced.
A BIG shout went to Shantay for practicing this philosophy during our move to Woodcross Dr. She was always given unanticipated challenges!
What is - Be structured in what you do repeatedly and flexible for what comes unexpectedly?
When we give more than our customers expect.
What is Care Beyond Expectation?
A command that Pinocchio did not listen to.
What is - Never - ever - lie!?
A philosophy that has been difficult to promise during the supply chain delays.
What is - Do not promise what you can’t deliver and go out of your way to deliver what you promised?
An easy way to conduct things.
What is - Keep it simple?
When we don't always want to dance for SALES, but we do!
What is - Always support the team’s decisions full heartedly?
If there is a problem Foltex keeps the results easy and dependable.
What are Simple and Reliable Solutions?
Luckily, these disputes and deliberations have not needed a boxing ring! - Yet
What is -Encourage and participate in healthy conflicts and passionate debates?
Making a mistake can be prevented by creating a new procedure to avoid it from reoccurring.
What is-Do it right the first time! Design a protocol to prevent it from happening again
The possible product of a precarious event whose chance of failure has been previously estimated.
What is - Take risks as long as they are calculated and justified?
Martin did this philosophy, after he came back from the IAHTM Annual Education Conference, through helpful e-mails.
What is - Take the time to learn and teach. Knowledgeable people are our most formidable asset?
Arnaud has this type of company because his customers are happy and his employees are exceptional!
What is a Healthy Company?
Police have arrested the World Tongue-Twister Champion. I imagine he'll be given a tough sentence.
What is - Laugh and make others laugh - we all feel better for it?
Go that extra mile to serve and support!
What is - Really go out of your way to help customers - that’s what we are all about!?