Updates
What hours are we open on 4th of July?
8am to 6pm
When you are late, how much time can go by before an hour is deducted from your UPT bucket?
3 minutes
Kenai and Tuna
Where can you find resources for ecomms?
The ecomms Wiki page! Posted in the knowledge pool channel.
Humming bird
What do you do if the customer wants all of the meds sent together but we do not have all the prescriptions on file?
Submit transfer ins, NMC, OTC requests to make sure we obtain all active prescriptions then submit the hold batch ticket.
Everything needs to be on file before submitting a ticket.
When there is an error with one of your punches, what do you do?
Tell your TL or submit a Hr resources ticket.
what other languages does Marina speak?
portuguese
What is the expectation for working chat and emails?
Doing emails in between chats. Taking 2 chats a time.
What birds head must be upside down when they eat?
Flamingo
What are the ITAs that are closing down for insurance support?
ITA #19 and #24
Where do you go to open an HR case?
A to Z
What is Marinas Birthday?
December 19th, 1998
What template do you use when you come across a partner email?
The parner opportunity template
Which animal is immortal by being able to become an infant after it matures?
A jellyfish
What are the names of the Macros that replaces RRR?
"hold batch account ticket" and " shipment date change ticket"
What is the time frame in July that vacation requests will need to be approved by the TL within 24 hours or you will have to submit the request again?
7/12 - 7/19
If marina culd live anywhere other than the US where would it be
New Zealand
Where can you find the AST infographics?
What animal can sleep standing up but only dream while they lay down?
a cow!
How much UPT do you receive if you are a Full- Time employee?
What is Marina's late spider called?
Tina
Name three ways you should search for a customer's message if the email comes through blank.
Original email view, check attachments, dark mode
What animal can hibernate for up to 3 years?
A snail!