Codes & Documentation Procedures
This form is to be completed when a customer does not elect to move forward with a necessary or recommended repair.
What is a Service Refusal Form
Technicians need to be dispatched each morning for standard shift by this time.
What is 7:30am.
In the event of a suspected pump obstruction, this is the first action required before removing the pump.
What is shut off power at the circuit breaker, lockout the panel & ensure the pump cannot be energized during the inspection.
These are available in our warehouse and should be signed out and worn anytime there is a possibility of head injury.
What is a hard hat.
This legendary running back scored 21 rushing touchdowns in the 1991 season for Dallas.
Who is Emmitt Smith.
These two codes are generally adopted and followed by licensed plumbers in Texas.
What are the Uniform Plumbing Code (UPC) and the International Plumbing Code (IPC)
The minimum number of recommendations that will help the client improve comfort/safety/efficiency.
What is 3.
This is the first step in troubleshooting a tankless water heater.
What is to verify the power and gas supply.
This person is responsible for checking vehicle fluids daily and anytime the vehicle has issues requiring service requests.
Who is the Technician.
The Dallas Mavericks won their only NBA Championship in which year?
What is 2011.
All vehicle accidents, regardless of damage (or not) will require this.
What is a police report.
This is the first step to obtaining a necessary part when the tech is on a job and does not have the part on his vehicle.
What is to complete a Parts Needed form.
When diagnosing a blocked sewer line in the field, this is the recommended first diagnostic tool or method.
What is to use a sewer camera or push-rod wand to visually locate the blockage, starting at the access cleanout.
In the event of a major snow, ice, rain, mud or other type of severe storm, the Tech is unsure if there will be work, the Tech is to contact this person.
Who is their immediate supervisor.
This Mavericks mascot is a playful character named after a famous Dallas river.
Who is "Champ."
Per our Drain Cleaning Disclosure Form that is to be read & agreed upon prior to drain cleaning, In the event of damage to our equipment, stuck cables or cables that must be abandoned due to additional work declined by client, the cost of any cable or equipment replacement or repair will be charged to whom?
Who is the client.
This must be collected prior to starting work on same-day approved job.
What is authorization to do the work and price approval (signed estimate).
This is the most common cause of premature plumbing or septic system failures.
What is inadequate maintenance.
When working in confined spaces or with certain chemicals, this is crucial for preventing the buildup of harmful fumes.
What is proper ventilation.
In 1977, which Cowboys running back became the franchise’s first to rush for over 1,000 yards in a season?
Who is Tony Dorsett.
Most OSSF licenses, except for the Apprentice and Maintenance Technician registrations, require this many hours of Continuing Education (CE) for renewal.
What are 24 hours
For non-emergency restock, to restock parts used from van inventory following these steps.
What is to add the parts used with quantities to the material section on the invoice.
These should be utilized prior to requesting assistance.
What is supporting documents such as installation manuals, spec sheets, code/rule books, procedure manuals/handbooks, etc.
When working with power tools, it's important to be especially cautious in these areas to prevent electrical shocks.
What are wet areas.
In the 2019 season, which Cowboys quarterback set the franchise single-season passing yards record with 4,449 yards?
Who is Dak Prescott.