Earthquake
Homeowners with high value properties, custom needs, or older homes are best placed with this type of EQ carrier
Standalone (Not CEA)
This type of policy sits on top of policies; no new coverage is added and pays only if underlying policy covers a claim
What is excess
Every policy uses the same language, all risks have the same max limits and they are backed federally
NFIP
These get in the way of productivity
Inefficiency, interruptions, lack of prioritization, not setting limits, overwhelm
Personal responsibility, clarity on outcomes, frontloading expectations are all considered
Positive accountability
This EQ option offers flexible coverage options and lower deductibles
This type of policy adds limits and fills gaps, covers some excluded claims, and provides worldwide liability protection.
What is an umbrella policy
This type of carrier offers better coverage for basements and detached structures
Private flood
What are strategies to promote productivity
Eisenhower matrix
pomodoro technique
ABC prioritization method
time blocking
two minute rule
eat that frog
Zero Backlog
replacing vague phrases, using firm actionable language, with more actionable and detailed feedback are examples of
The language of specificity
This earthquake carrier is backed by the state
Who is CEA
What is umbrella.
This is the number of parcels that must experience an overflow of water to be considered a flood
2 parcels
Doing the most important tasks first and if you have two important tasks before you, start with the biggest, hardest, and most important task first, is what?
Eat that Frog
Tailoring interactions to the individual clients needs and preferences are examples of
personalization
This is the number known active earthquake faults.
What is 16,000
These persons would need an umbrella policy
Teen drivers, owns a dog, uses social media, has a pool - these are all reason someone would need
While this type of policy can be acceptable, we must verify the policy meets federal and lender requirements
Private flood
This is a decision making tool that helps prioritize tasks by dividing them into four categories based on urgency and importance.
Eisenhower matrix
anticipating client needs and proactively providing information or support to prevent issues and additional communication is
proactive approach
According to the CEA most people live within this number of miles of an active earthquake fault.
What is 30 miles
When might coverage not extend?
minimum limits are not maintained
Trust is missing from the policies
property is owned by an entity
coverage is excluded
This is what the flow of water is described as when debris or mud is included (in order for it to be considered a flood event)
Milkshake
Reasons why time management and being organized are important?
improves efficiency
enhances client service
reduces stress in your role
Positivity
Connection
Collaboration
Accountability
Future Focus
Our Values