Team Dynamics
What are Tuckman's Four Stages of group development?
What are the three possible outcomes of using Bases of Power and Influence Tactics?
Resistance, Compliance, Committment
What three components make up the toxic triangle?
What is a difficult conversation?
Any dialogue where the stakes feel high, emotions run strong, and opinions differ significantly
You observe a team performing well with minimal oversight and very little conflict. Which Tuckman stage are they most likely in?
Performing
Tasks
Boundaries
Norms
Authority
What follower outcome is most likely when a leader uses personal power such as expert or referent power?
Committment
Which type of susceptible follower is most influenced by punishment power?
Bystander
What are the three levels of a difficult conversation?
The "What Happened?", "Feelings" and "Identities" conversations
Which of the four variables of effective teams defines team membership and roles?
Boundaries
What are the three risks associated with high cohesion?
Group think, overbounding, ollieism
When a follower complies only to avoid negative consequences, which outcome is present?
Compliance
What are the two types of followers who either passively comply or actively support toxic leaders for personal or psychological reasons.
Conformers and Colluders
If you are talking about what the facts of the facts of scenario are, you are in which level of a difficult conversation?
The "What Happened?" level
According to the Leader Development Model, development experiences incorporate challenges with support and what other factor?
Assessment
What is authority (four variables of effective teams)
who gets to decide what?
the decision making power and autonomy given to the team and its members
Which influence tactic relies on asking someone to participate in the decision process in order to increase their buy-in?
Consultation
This type of follower is considered a true believer, who shares congruent beliefs and ideologies with the leader
(bonus: 100 pts if you can also state was base of power they are most influenced by)
Acolytes
(expert power)
This conversational approach frames the issue as the difference between two perspectives rather than one being right.
Tthe "third story" perspective
The act of influencing and helping others manage their emotions is known as
Interpersonal Influence
What are the four components of process in the Team Leadership Model (TLM)?
P-1 Effort, P-2 Skills and Knowledge, P-3 Strategy, P-4 Group Dynamics
Reward, Punishment, Legitimate, Information
Which type of follower supports a destructive leader due to fear, unmet needs, or low confidence? (broad category name)
Conformers
At what step in the transition from a difficult to learning conversation does the following occur?: Perspective exploration (what may have been their intentions? what assumptions are being made?)
Step 1: Inside Work
Rewards or punishments that are not consequences of a particular behavior / automatic are known as what?
Extra 100 points if you can name the Motivational Approach
Non-contingent awards/punishments (Operant Approach)
What are three components of outputs in the Team Leadership Model (TLM)?
People (individuals are satisfied)
Performance (outcomes are acceptable to stakeholders)
Team Viability (future capability of the team improves)
In a situation where a leader lacks formal authority but needs to influence behavior, which bases of power would likely be most effective and why?
Expert and Referent
(these do not rely on formal authority and instead leverage competence and relationships to motivate follower committment)
What environmental conditions make organizations more vulnerable to toxic leaders, especially during crisis or uncertainty?
Instability, perceived threat, and lack of checks and balances
What are the three steps to transforming a difficult conversation into a learning conversation?
Step 1: The Inside Work (prepare through reflection)
Step 2: Outside Work (engage in the conversation)
Step 3: Problem Solving (Develop the action plan)
Fiedler identified three situational factors that determine leader effectiveness, what are they?
Leader–member relations, task structure, and position power