When a customer wants to request a payment pause or vacation, how many days (minimum) are required to complete the request?
3 business days (minimum) are required to complete the request
What year was the first moon landing?
1969
Which screen on HOST is used to complete a lumpsum payment on a Term Portion?
CCS PAYT
What is the oldest city in Canada?
Quebec City
Who had the most NB in the group last week?
Dani & Kaysha
TRUE OR FALSE - A customer can increase their payment amount on their mortgage up to 100% of the original payment per term. That increased amount would not affect their 15% allowed lumpsum payment per year.
TRUE - increasing the payment amount would not be considered in the 15% calculation for lumpsum payments.
Without standing up, who is the tallest in the group?
Angelo at 1.88m
TRUE OR FALSE - When setting up a PAD on the revolving portion of a HELOC any borrower can provide consent
FALSE - All borrowers must provide consent
What color were your coaches hoodies on Hoodie Day at the office?
Anila - Grey
Bryan - Black
Valeria - Black
What colors can dogs see?
Yellow, Blue and Gray
TRUE OR FALSE - A customer is allowed to pay 15% of their initial mortgage loan amount every 12 months.
FALSE - they are not allowed to pay it every 12 months. It is every calendar year.
What is the capital of Australia?
Canberra
How long is the regular renewal cycle of a Term Portion?
34 days
What was the flavor of the last cake that coaches had during training?
Dubai Chocolate cheesecake
Without divulging your date of birth, how many people from the group have a Birthday in March?
3 - Iris, Aziz and Alain
What are the definitions of a payment pause and a payment vacation?
Payment Pause: Is the ability to skip a full or partial payment up to the equivalent of one monthly mortgage payment, once per calendar year to a maximum of 4 over the life of the mortgage.
Payment Vacation: Is the ability to skip a full or partial payment up to the equivalent of a maximum of 4 monthly mortgage payments per term, IF the customer has previously made lump sum prepaid amounts that have reduced their amortization schedule.
What is the longest river in Canada?
Mackenzie River
TRUE OR FALSE - Deferred interest on a term portion gets capitalized.
FALSE - Deferred interest does not get capitalized. It will be counted separately and paid before any principal.
What does NASA stand for?
National Aeronautics and Space Administration
Which country has the most islands in the world?
Sweden
How do you calculate the insurance adjustment on a mortgage when there is a frequency or due date change?
Without divulging your scores, who has the best LEI?
Eddy
What is the furthest we can schedule a monthly payment on a term portion when requesting a frequency change?
Any day of the month within 45 days of the last payment date
Who has the most siblings in the group?
Kahfani
Which agents have not missed a single partial or full day at work since the beginning of training?
Kahfani & Alain