Groupings
System Essentials
Policy Essentials
Intro to Apps
State Farm Heritage
100

Auto Operators: What should we evaluate first, BEFORE applying the P&C Groupings Definition?

What is the Auto Household.

Resource: P&C Groupings Definition JA

100

How can you close your deposits during the day, without signing off?

What is: Enter DISP in the transaction field of the EOT screen and key in a C in the "Chg Disp" field and press enter.

Resource: Deposits JA

100

What are the Auto Coverage symbols for Medical Expenses, Comprehensive coverage, and Uninsured/Underinsured Motorist?

What is C, D, U/W

Resource: Auto Coverage Symbols JA

100

What 4 categories are ADV messages divided into?

What is: Error messages, Report Advice, Underwriting Advice, and Pricing Advice.

Resource: ADV Screen Detail JA

100

What day was State Farm founded?

What is: June 8, 1922

200

What Business events trigger a P&C Groupings?

What is: New Applications, Name and Address changes/corrections, Client Combine, and Added or Changed Driver.

Resource: P&C Groupings FAQs

200

How can you perform a Client Inquiry Search?

What is: From the SOT or EOT screen, enter CI in the transaction field (ST/DIV field must be entered as well).

Resource: PG 420-C01 Client Inquiry 

200

What Virgin Islands are considered U.S. Territories?

What is: St. Croix, St. Thomas, and St. John

Resource: U.S. Territories and Possessions JA

200

What resources are available to locate a Third Party Code?

What is: 3rd party preferred code list, 3rd party- search by code, 3rdptya- search by name.

Resource: Third Party Interest JA

200

When was Select-A-Gift Introduced?

What is 1961

300

I am reviewing my GGS screen and I find that all of my active autos do not have the same address. I have two household clients, Fred and Velma. What is needed in this situation?

What is a household split.

Resource: HH Association-Splitting/Combining JA

300

What are two ways to access the Letter-Writing Screen?

What is: By entering LTR in the TRANS field on the EOT screen or by pressing F1 from any other screen (PMR, HD, HH, HP, etc....)


Resource: Letter-Writing Facility JA

300

What does the first position of class represent?

What is: Age, gender, and marital status. It also shows the principal operator, the regular operator, and the occasional operator

Resource: CM 200-02 Private Passenger Class Codes

300

Who is required to sign a Selection/Rejection form in GA?

What is Any Named Insured

Resource: Auto Answers & PG 911-S02

300

What technology was used to bind policies together from 1939 until 1977?

What is Sewing Machines

400

The name and address change triggers a PGM and the group is selected, what effective date should I use for my grouping entries? 

What is: Use the effective date of the N&A change. If no effective date, use the entry date from the history screen.


Resource: Effective Date of Policy Move for P&C groupings

400

The Date of Notice is very important in the E-letter process. To complete this field correctly, the date entered must be in Month, Day, and Year format (i.e. September 10, 2016). If this date is not entered correctly, what error will be generated?

What is the 91N error

Resource: Enterprise E-Letter Workflow JA

400

When will vehicles owned by non-related household members qualify the for Multi-Car Discount? 

What is: When the automobiles are jointly owned by 2 unrelated residents, AND both are designated as named insured on the policies insuring the cars, they jointly own.

Resource: Multi-Car Discount JA Pg 1

400

Is the Defensive Driving Discount available in Hawaii?

What is: No

Resource: Auto Answers

400

As phones weren't installed at State Farm until 1938, how would employees report an absence due to illness?

What is: A State Farm visiting nurse would travel to employees' homes to check on those who hadn't shown up for work by 9 a.m.

500

If there is a named insured on the "active" fire policy who is not listed in the auto household and has an address match, what must we send?

A-1514/Undisclosed Driver Macro with "P&C Grouping Driver" variable. 

Resource: P&C Groupings Definition JA

500

What screens can be accessed within the TDE?

What is the Primary, Name and Address, Veh/MISC, Coverages, and Third Party.


Resource: PG 540-D04 pg 4

500

What is Driver Tenure?

What is the length of time an Auto client has continuously been an E Rate Indicator in at least one active voluntary household.

Resource: PG 420-D10 Driver Tenure Premium Adjustment

500

I route an application to -ZUN, who will be receiving the application I routed?

Who is the Raw New Underwriter

Resource: Auto Generic Signons/Job Stations per Standard Work

500

Where and when was the first National Agency Convention held?

What is: Bloomington, Il 1929