Product
On the Premium Plan, admins will get dedicated account support from their...
Dedicated Service Advisor (DSA)
What is the difference between basic support and priority support?
Call, Chat and Email 6a-6p, but prio lets you "skip the queue"
What team assists businesses interested in adding and paying international employees in Canada?
Expansion Sales | International Team
How much does Gusto charge for W2's or 1099's at the end of the year?
$0!!
What tab in Gusto would I go to to add an external 401(k) deduction?
The Benefits tab
Who is our Revenue Share partner for Workers' Comp
NEXT Insurance
Name all six of the Simple a-la-carte add-ons
time tools, talent and team management, HR resources, priority support, next day direct deposit, and Cannabis Related Business add-on
Name our two Health Insurance teams
New Plan and Broker Sales
What does gusto charge per payroll after the first payroll of the month?
$0!
How much does the Pay(k)onnect integration cost?
$50 + $2/participant per month
Name three features of our time and attendance product?
Time Kiosk, Geolocation, Scheduling, Time Off Policies, Workforce tracking, direct payroll syncing....
If you're only paying 1099 contractors can you be on any plan?
Yes!
What team handles account set up for businesses on the Premium plan?
Specialized Onboarding
What standard direct deposit speeds are available with Gusto?
4-day, 2-day and next day
(Same-day and Instant pay are not standard, but potentially available if payroll is missed)
Which 401(k) providers (excluding Gusto 401(k)) can be integrated without Pay(k)onnect?
Human Interest, Betterment, and Vestwell
If someone asked if we integrated with their time-tracking software t-sheets what would you do?
Ask them how they like t-sheets, what they're paying and educate them on Gusto's native time and attendance tools and the value they provide by saving time, money and reducing error with a seamless and automatic sync to their payroll
Name at least three differences between the Simple plan and Plus plan
* Time and attendance tools
* Multi-state payroll
* Next day direct deposit
*Priority support
*Team and talent management
*Customizable hiring and onboarding templates
What team works with unmanaged accountants and smaller firms
Gusto Pro Core
Regular payroll will only fall on designated paydays based on your pay schedule. Off cycle payrolls still follow your direct deposit speed, but are paid outside of a determined payday
If a customer has employees in multiple states and wants to understand the mandates and regulations for retirement plans in each of those states, what Help Center Article would you send them?
Retirement savings mandates by state
What are the two ways you can have health insurance administered with your payroll plan and what are the costs for each?
1) Gusto as your broker is available with all plans at no additional cost. 2) Integrate your existing broker on Plus for $6 /PEPM or included with Premium
What would the monthly cost be for a business on the Simple plan with HR resources and Next Day Direct Deposit a la carte add-ons paying their 12 W2 employees?
$282
Who helps businesses utilizing our payroll software that will be embedded into their direct tech stack
Gusto Embedded
What does "full service payroll" mean exactly?
Gusto will calculate, file and remit state, local and federal taxes on a business's behalf
Name five Ascensus 401(k) providers that Gusto supports