EVALUATING CUSTOMERS
THE ACCOUNT DOES NOT QUALIFY FOR IMMEDIATE CREDIT IF
WHAT IS "IF THE ACCOUNT HAS NOT BEEN OPENED FOR 1 YEAR"
THE PERSON(S) TO GET APPROVAL FROM TO ALLOW IMMEDIATE CREDIT
WHO IS AN OFFICER, A LENDER OR A BRANCH MANAGER
CHECKING/SAVINGS DEPOSIT
CREDIT
OFAC IS NEEDED BECAUSE
MONEY LAUNDERING, DRUGS, TERRORIST ACTIVITY
WE DO THIS AT THE END OF THE DAY
WHAT IS BALANCE
TYPES OF VALID IDENTIFICATION
DL, ID, FIREARMS PERMIT, PASSPORT, VISA
THIS IS HOW LONG A NEW ACCOUNT HOLD IS PLACED
WHAT IS 11 DAYS
CHECKING OR SAVINGS WITHDRAWAL
DEBIT
WHO DO WE OFAC
ALL NON CUSTOMERS
__________ IS STRICTLY FORBIDDEN
WHAT IS FORCE BALANCING
3 RED FLAGS
NEW ACCOUNT, ACCOUNT NOT HOUSED AT BRANCH WHERE TRANSACTION IS TAKING PLACE, CUSTOMER UNKNOWN
NUMBER OF OVERDRAFTS TO BE CONSIDERED EXCESSIVE
WHAT IS 6 IN 6 MONTHS
PAYCHECK
DEBIT
THE INFORMATION REQUIRED TO OFAC IS:
NAME AND DOB
____________MUST BE DONE BEFORE RE-COUNTING THE DRAWER.
WHAT IS CLEAR THE TOTALS
OPTIONS WE HAVE WHEN A CUSTOMER DOES NOT QUALIFY FOR IMMEDIATE CREDIT
Place the funds on hold, Obtain approval to allow immediate credit, Deny Acceptance of the Item
A supervisor should be consulted before denying any item
STEPS TO TAKE AFTER THE HOLD IS PLACED
WHAT IS: MAKE A COPY OF THE TRANSACTION, PRINT A COPY OF THE HOLD AND THE REG CC CALCULATOR AND GIVE/EMAIL TO REG CC COORDINATOR
LOAN LOSS TICKET WITH A 48 TRANCODE
CREDIT
WHAT LISTS ARE WE LOOKING FOR ON A FAILED OFAC REPORT
WHAT IS SDN OR OFAC SANTIONS
THIS IS THE REPORT TO BE FILLED OUT IF THE OUTAGE EXCEEDS $50.00
WHAT IS A SCHEDULE A
THESE ARE THE AREAS TO LOOK AT WHEN EVALUATING A CUSTOMER
WHAT IS AVERAGE 12 MONTH BALANCE, HOW LONG THE ACCOUNT HAS BEEN OPEN, OD HISTORY
HOLDS ARE PLACED FOR WHAT KIND OF DAYS?
BUSINESS OR CALENDAR?
WHAT IS BUSINESS?
GREEN COPY OF OFFICIAL CHECK
DEBIT
OFAC STANDS FOR...
OFFICE OF FOREIGN ASSETS CONTROL
THE DEPARTMENT TO SEND A SCHEDULE A BEFORE THE END OF THE DAY
WHAT IS DEPOSIT SERVICES