New Accounts
Titles and Roles
Verifications
Account Maintenance
Miscellaneous
100

The number of IDs required to open an account.

What is 2 forms of ID?

100

Roles assigned to a Beneficiary. 

What is POD and Beneficiary?
100

The minimum score needed for Qualilife. 

What is 580?

100

This is this the first step taken when changing an account from single to joint. 

What is change the ownership type? 

100

This is the name of the form needed when changing an address, email, or phone number. 

What is Contact Change Form?

200

These are the 3 essential account fields when opening a consumer checking account. 

What are ODP Status, Withholding Indicator, and ATM/POS opt in?

200

These are the roles assigned to a Landlord.

What are non-tax signature, Landlord, and mail care of? 

200

The 3 types of verifications ran. 

What are OFAC, IDV, and Qualilife?

200

This is the process taken to change the term of an account. 

What is a minor change? 

200

This is the restriction placed on a person's profile when they have named a Power of Attorney. 

What is a POA Warning Flag?

300

This is the ownership type selected when John Smith opens an account with Jane Smith. 

What is Joint-Or ownership? 

300

This is how the title should read on John Smith's account with a Beneficiary. 

What is John Smith?

300

This form is required when Qualilife fails. 

What is Notice of Adverse Action?

300

These are the 2 instances where a signer can be removed from an account. 

What are decedent cases and Business accounts?

300

This is the name of the system used to process wires. 

What is Payments Exchange/Wire xChange?

400

The minimum age requirement to opt into Blue Balance Access.

What is 18 years old?

400

This is the role assigned to a POA who will have online access. 

What is WWW Access Role?

400

Additional verification ran when OFAC has a hit.

What is Bridger? 

400

These are the 2 roles that can be added or removed form an account at any time. 

What are Beneficiaries and POAs?

400

These are the 3 types of address changes we can perform.

What are primary, alternate, and seasonal?

500

This person type requires the Red Flag Bypass field. 

Who is a non-customer?

500

This is how the title should read if John Smith opened a custodian account for Jason Smith (minor).

What is Jason Smith on the first line, followed by John Smith, Custodian on the second line? 

500

The verifications ran on Non-Customers.

What is OFAC?

500

This must be completed when changing an account from dormant to active.

What is a status change?

500

These are the daily debit card limits for a consumer.

What are $2,000.00 for POS purchases and $700.00 for ATM withdrawals?