A
Fastest most reliable internet is delivered via
Fiber
Send text to customers
F a a t tool
Uses copper line to provide internet services
Broadband
If three screens are watching AT&t TV what can the forth screen do
Watch third party apps or control the smart home system
T/F Hulu is available in AT&t
False
Provides dining deals event access and premier support
AT&t thanks
Set up new u-verse TV
No one no longer available
Anyone with an improved zip code can receive fiber internet
False fiber is approved by address
Maximum days a recording can be stored for AT&t TV
90 days
You must check in with the customer every ___ seconds while on hold
90
The metric one has a 100% control over
Schedule adherence
T/F Customers can use their own device to watch AT&t tv
True
Minimum broadband speed recommended for three streams with AT&t TV
24 mb per second
Does not provide the customer with a bill
AT&t TV
Provides access to all systems
FAAT tool
Cic tool ETF mycsp
Jargon
Must be done before transferring to CLG
Valid save attempt
The account number for AT&t TV
The customer's phone number
Best reasorce for any information
MyCSP
If a payment is missed AT&T tv is
Disconnected
Cell phone plan that includes HBO Max
Unlimited elite
Where you can view an AT&t order recap
Opus
Valid reasons for placing a customer on hold
To receive help from a manager or calling another department
The first Auto charge payment occurs on what day for AT&t TV
Day 15
The early termination fee for AT&t TV is
$15 a month up to $360