Product Capability
What are the 3 features included in the Advanced Insight Module?
RCC, AIA and Similar Incidents
What 2 metrics has Marriott improved with Biggy?
MTTR and MTTK
What two types of data does Biggy uniquely combine to improve speed and precision?
Human-generated and machine-generated data
Can I sell Biggy?
No, Biggy is still in development and not available to be sold yet
With Similar Incidents, what do operators get with their incident analysis?
Clear summaries of comparable past incidents
What percentage (range) of total MTTR is spent waiting for triage information from teams and tools?
25-50%
What makes our co-pilot approach differentiated?
The unified data fabric.
Name one thing that is next on the roadmap for Advanced Insight?
Highlight relevant details prominently
Suggested actions for prevention & remediation
Identify common anomalies to prevent issues