Transfer
What is a supporting document you can provide to make an ACAT Transfer Easier?
What Certificate needs to be uploaded in the case to open a Trust?
A Certification of Trust legal document that can be used to certify both the existence of a Trust, as well as to prove a Trustee's legal authority to act
What 2 forms Are needs to be signed to update a Model and Fee rate?
IPS (Investment Policy Statement) & IAA (Investment Advisory Agreement)
When do Signed PDRs have to be assigned to Dawn in payroll to be processed on the following pay period?
Fridays at 12pm on NON payroll week
What are the four main steps a PM must take after completing a handoff call with a client?
1. Mark appointment as "Attended"
2. Mark Opportunity as "Won"
3. Check the box in the "PMG Rep Locked"
4. Schedule next contact point with client
What does ACAT Stand for?
Automated Customer Account Transfer
What document is needed to open an Inherited IRA?
Copy of the decedent's Death Certificate
Which of the following Models DO NOT have a minimum?
Core Balanced
True or False Suitability updates should all be made by the CS Team or New Business processor?
False
How would a PM be aware if they have a client in their Book of Business has a Heldaway account?
Search under PM's name under "Reports" tab under "All Folders" to find PM's folder and review "Heldaways" report.
What account type will require a phone call to be made to the financial instruction when it’s being moved?
401K
What is the cost basis/unrealized losses requirements for clients to be approved for Tax Loss Harvesting?
$100k in losses and/or $25k taxable liability
What is the Minimum amount needed to Invest in Fixed Income - Capital Preservation?
$10K
A PTE 84-24 should be signed and attached with the new business case on what type of Annuity?
Q annuities
If a client has a Heldaway account and a PM has an upcoming Progress Review scheduled with that client. What would a PM do to prepare prior to the Progress Review in regard to that Heldaway account?
Check "Files" tab in Salesforce for most recent statement that is uploaded quarterly by CS team to make sure prepared for Progress Review with client. Or reach out to CS Team 2 weeks prior to scheduled Progress Review to gather information needed to be prepared for scheduled Progress Review.
True or False?
An explanation of the Special Tax Notice is required when doing any money movement from a traditional account?
False
What is the process for bringing over a security that a client doesn’t want to sell and keep as an RSA?
Obtain approval from the Investment Team and open an RSA ONLY account for the security to be settled in.
What of the following Portfolios must have a Minimum of $75,000 to be invested?
Defensive Moat 60/40
WHEN & WHERE in Salesforce can you see if the Annuity commission is being processed on the next payroll?
Friday End of Business & Under Effective Date
What is the one slide from the Quarterly Presentation Deck that should be displayed and/or discussed in all Progress Review Meetings?
Review of Services Summary
When is a wet signed Transfer Of Assets form needed?
On Any Non- ACAT Transfer
Where do you find your open and assigned cases?
In Salesforce - Go to "Cases" then "My Cases"
What do you choose as your transfer option on a Surrendered annuity moving in to AUM?
INS Full Transfer
There are 12 bullet points scored on Progress Review Meeting Scorecard for Progress Review Meetings with a client. Three of those points are asking for a referral, asking for client to complete survey and asking for Google review. Which one of the 3 require a specific script with exact wording to be used? What is that script?
Asking client to complete the survey. Script is "One last thing before we end - at the conclusion of our progress meetings, you will be sent a survey from our corporate office. I cant stress enough how important it is top complete the survey. It will take no longer than 2 minutes. I promise. These surveys help us gauge how we are doing as a company, how I am doing as an advisor and help ensure were continuously meeting your expectations. Can you promise you'll complete it and be completely candid?