PMI DI W2W Process
How many milestones are there?
What does KPI stand for?
Key Performance Indicators
How should the PMI treat asbestos?
PMI starts the concession process in MyProject.
How many Quality Checkpoints are there?
3
What is the ultimate KPI that drives outcomes?
OTI baseline (On Time Installation)
Name the main risks during the first site visit?
1) Technical risk
2) Administrative risk
3) Financial risk
Who enters the information into support central?
Swivel chair team
In what milestones are the Quality Checkpoints?
M0, M3 and M7
What is the project success formula?
Project Success = Excellent Customer Experience + solid delivery of business results
What is a SOW and it's meaning?
Statement of Work – presentation of the proposal
Technical document transmitted by the customer (Request for Quote - RFQ)
Who is responsible for making sure concession reviewers have the latest drawing version?
PMI
What is the most important milestone?
M2 - Planning
Why are KPIs important? Name 4
1. Strengthen morale, company culture
2. Support & Influence business objectives
3. Foster personal growth
4.Critical for Performance MGT
What must be obtained first before a cost estimate is communicated to the customer?
A proposal
What does CTQ stand for?
Critical to Quality
Name the milestones?
M0: PIN/POC
M1: Order placed
M2: Planning
M3: Execution
M4: Delivery
M5:Installation
M6: Applications Training
M7: Project Closure
What drives PMI metrics? Name 4
1. Customer Sat/Response
2. Competency & Process Adherence
3. Turnkey Execution
4. Business Responsibilities
4 (Level 0, 1, 2 and 3)
Name the 5 CTQs.
1) Process integrated to the INST main page for PMI simplicity
2) Status visibility for tracking
3) External users ability to interact/approve/reject
4) Reporting capability
5) Export detailed PDF on a QA template to upload to MyWorkshop