Just for FUN
Leasing Basics
Fair Housing
AppFolio
Maintenance
100

This legal process is what happens when a tenant thinks "rent" is more of a suggestion than a requirement.

Eviction

100

How many days’ notice is typically required to terminate a month-to-month lease in Arkansas?

30 Days 

100

A prospect asks: "Is this neighborhood safe?" This is the only safe way for a leasing agent to answer.

I cannot comment on crime, but I can direct you to local police statistics.

100

What report in AppFolio shows unpaid tenant balances?

Delinquency Report

100

What prevents a vendor from receiving payment? 

Expired/no credentials OR no funds available 
200

This is done after maintenance work is completed.

Marking the work order completed... Duh... lol...

200

What is the primary purpose of a lease renewal?

To extend tenancy under updated terms

200

You can’t tell a prospect that this floor is "perfect for a family," because it implies a preference for this protected class.

Familial Status

200

What is the industry standard for screening tenants? Name two criteria.

Income verification, credit check, rental history, background check

200

A vendor is assigned but never receives the work order—what’s a possible system issue?

Notification settings or missing vendor contact setup

300

This device is "smart" until the Wi-Fi goes out, at which point it turns your tenant’s apartment into a high-security prison they can’t enter.

Smart Lock

300

This is the maximum number of days an Arkansas landlord has to return a security deposit or an itemized list of deductions after a tenant moves out.

60 Days

300

Name 5 things that a rental is REQUIRED to have

Hot water, Heat, Air, smoke/CO detectors, Potable drinking water, sanitary sewer and plumbing, functioning roof 

300

What status should an application be moved to once approved?

Move-in Flow

300

This item, often labeled "flushable," is actually the mortal enemy of every lift station and sewer line in existence.

Flushable Wipes

400

Can you advertise “no kids allowed”?

NOOOOOOO

400

If a landlord "wrongfully withholds" a deposit, an Arkansas court can order them to pay the tenant this many times the amount withheld, plus attorney fees.

Double (or twice) the amount

400

Under the ADA, if a tenant needs this modification, you usually have to allow it, even if it means installing a ramp that looks like a skateboard park in the lobby.

Reasonable Accommodation

400

A vendor completes work but hasn’t been paid—where should you check first?

Payables section

400

A tenant calls at 2:00 AM to report this "emergency," which is actually just a chirp coming from a device that needs a 9-volt battery.

smoke detector

500

What maintenance tool is most often requested but never actually used by tenants?

The plunger they swear they already tried

500

This document outlines the rules between a landlord and tenant.

Lease Agreement

500

This federal agency is the one that will send you a very scary letter if a tenant files a formal discrimination complaint.

HUD (Housing and Urban Development)

500

Name four types of RENT payment methods available to tenants. 


Flex Rent, Credit Card, ACH, Debit Card 

500

This minty-fresh bathroom staple is a classic tenant "fix" for small nail holes, despite the fact that it turns yellow and smells like wintergreen.

toothpaste