Agile practices
How can we call the Prioritization model used to sequence jobs to produce maximum economic benefit?
Weighted Shortest Job First (WSJF)
Name at least two characteristics of a well-formulated goals for the team mate.
SMART - Specific, Measurable, Achievable, Relevant, and Time-Bound
Name a process or a set of activities normally carried out before a customer is acquired.
Pre-sales
What process describes responsible persons to whom issues on different levels could be addressed?
Escalation
How many core values are stated by the Agile Manifesto? Extra points for naming them.
4 (four)
Name Agile framework, that is used in a scaled agile project with integration team.
Nexus
How do we call the role of the person, who helps another person to become what that person aspires to be?
Mentor
Name a visual storyline of every engagement your customer has with your service, brand, or product.
Customer journey
Name customer engagement level, when he is aware of the project and potential impacts but does not want to change.
Resistant
Name a long-lived team of Agile teams, which, along with other stakeholders, incrementally develops, delivers, and where applicable operates, one or more solutions in a value stream.
The Agile Release Train (ART)
Name the type of roadmap, where an employee can define the way how his career growth will happen or the list of TODO items to avoid some actions he is doing in a wrong way.
Personal Development Plan (PDP)
What document is written by PM before the closure of the discovery stage, which should be signed off by the customer?
SOW Proposal
Name an attempt to reach an agreement between two or more parties, where each party has the right to veto.
Negotiation
Name the group of people, which is accountable for removing impediments that cannot be removed by members of the Scrum of Scrums.
The Executive Action Team (EAT)
Name the process of asking questions in aims to support the team or individuals in resolving any type of issue or unknown situation.
Coaching
Name the process of building strategic items to improve value-driven relationships with key customers that can help in business growth and long-term cooperation.
Account Development Planning (ADP)
Name one of the tools of expectation management used at SoftServe to check if we meet clients' expectations or not.
NPS